Established in 2010, BIPO is a global payroll and people solutions provider with a vast network of offices across the Asia Pacific, USA, Europe, Middle East, and Africa. BIPO’s products and services pave the way for enterprises to scale up and globalize in the present hybrid business landscape.
The Steadfast Leader
Albert Liew, MD – Singapore and Indochina helms BIPO’s operations in Singapore. An accomplished business leader with a proven track record in leading large teams and driving commercial success, Albert joined the region’s leading payroll and people solutions provider in 2017.
“A chance meeting with Michael Chen, our CEO, was the pivoting point in my career. The opportunity to be a part of an organisation and ecosystem that would positively impact the HR and business community happens once in a lifetime.” – Albert states.
A pioneer of BIPO Singapore, Albert is instrumental in driving the team’s commercial success, overseeing the sales teams, channel partners, and full-service implementation team, including strategic partnerships and alliances. A graduate of Singapore’s Nanyang Technological University, Albert holds a Bachelor’s Degree in Engineering.
Being the first employee of BIPO Singapore gives Albert the perfect opportunity to leverage his foundation and technical skills as an engineer – working strategically with the firm’s R&D team to develop its intuitive payroll engine. With multi-currency capabilities that facilitate cross-border transactions (one of the first in the region), BIPO’s payroll engine paves the way for a streamlined approach to managing payroll and HR processes.
The entrepreneurial spirit and mindset to drive the group’s business strategy and goals provide Albert with the perfect platform to pivot to a commercial role that includes full P&L responsibilities while leveraging his passion for technology.
Greatest Accomplishments
Commercial success characterizes Albert’s key accomplishments, Driving Integrations & Partnerships and Championing Great People Strategy.
- Commercial Success: Leading with a “people-first innovation strategy” that emphasizes its clients and employees, Albert plays the role of catalyst. A firm believer in harnessing each employee’s potential, teams are hired based on their potential to contribute to the company. Looking beyond experience or educational qualifications expands new avenues to hire the best talents. When disruption is the norm, Albert has worked tirelessly to form the group’s first global innovation hub in Singapore to complement its four existing R&D centers. Fronted by a core team of talented Data Scientists and Business Analysts, BIPO advocates equal opportunities, working closely with universities to hire undergraduates and fresh graduates to complement its pool of experienced talents, ensuring agility and new perspectives.
- Driving Integrations and Partnerships: Since BIPO entered the market, Albert has systematically established a partnership and alliance strategy that ensures the group leverages the mutual strengths of BIPO and other global players to create a cohesive HR ecosystem, ultimately benefitting businesses by providing a comprehensive suite of people and payroll solutions, catered to each stage of the business lifecycle.
- People Strategy: With employees its most significant asset, Albert Liew fostered a “pay it forward” culture by introducing a mentor program that pairs new employees with more experienced team members. Doing so ensures the longevity of BIPO’s unique culture and brand DNA. In addition, the firm believes in hiring and nurturing the most talented professionals energised to use their initiative to drive change for its clients.
A Different Organisation
Powered by its globally compliant HRMS and payroll calculation engine as an anchor, BIPO has expanded its business lines to include services such as global payroll outsourcing and Professional Employer Organisation / Employer of Record. Combining conventional services with an innovative technology platform demonstrates the firm’s commitment to supporting and partnering businesses at every stage of the business lifecycle.
Tackling the Pandemic
While the pandemic is considered this decade’s biggest challenge, BIPO embraced the disruption as an opportunity for growth and change.
“Partnering our clients to support their needs, we identified potential pain points and worked at customised solutions to address their immediate needs – steering BIPO on a committed path towards technology, innovation, and “best-in-class” service delivery standards – core elements that set us apart in the industry.”– states Albert Liew.
The firm’s calculated move to boost its R&D efforts during the pandemic and establish its first global innovation hub in Singapore to enrich its existing four R&D Centres has reaped significant rewards. Implementing machine learning, robotics process automation (RPA), BI, and data analytics to complement BIPO’s core HR and Payroll products is a game changer. Moreover, strengthening such capabilities has cemented BIPO’s position as a leader in Asia’s HR tech space.
Preparing for the Future
Aspirations to be an Asia-based global HR Tech and service provider drives the firm’s strategy, innovation, and technology. BIPO remains committed to providing a hybrid suite of solutions powered by its payroll engine compliant across the countries it supports.
Albert Liew says, “Working closely with our R&D, Product, and Project teams, we consistently strive to advance and enhance our HRMS product, leveraging new technologies like machine learning, BI, and RPA to ensure BIPO’s products remain cutting-edge. A commitment to providing the best-in-class suite of solutions has resulted in numerous industry awards and accolades over the years that I am extremely proud of.”
Serving the needs of businesses across 147 countries, BIPO’s HR Management System (HRMS) platform automates HR processes, simplifies workflows, and delivers actionable insights to build the best Employee Experience. Complemented by its global payroll outsourcing solutions and global PEO/EOR services, BIPO empowers businesses with increased efficiency and convenience to manage today’s global workforce.