Sailesh Sewpaul, Founder & CEO, leads the 75-member team of professionals of PEX. A Mauritius-based brand established 13 years ago, provides comprehensive global digital payment solutions powered by market-leading SmartVista technology and an array of in-house developed solutions
Acknowledged globally for its award-winning digital payments services, PEX provides financial organizations with a fully scalable payments architecture for everything from issuing to acquiring and including the support of all back office operations ranging from proactive risk management, chargeback processing and settlement and reconciliation activities.
An innovative seed that was sown in 2008 germinated well and became the cornerstone and set new standards for the payments industry. “Think of us as a ‘bank in a box,’ able to take care of as much of your payments infrastructure as you need,” asserts Dr. Sailesh Sewpaul, an adaptable and highly experienced IT professional cum e-Banking and Retail Banking Business Strategist with expertise in electronic banking from both a technical and business perspective. He has been honored with the Africa ICT Leadership Awards 2014 because of his continuous efforts to steer his businesses through turbulent times, applying the best of business models to manage and keep his mission afloat. He also won the London-based Capital Finance International cfi.co 2015 Banking Awards as the Best Card Payment Services Provider Mauritius. Each year, CFI.co seeks out individuals and organizations that contribute significantly to the convergence of economies and truly add value for all stakeholders.
Its mission is to provide a world-class, efficient and cost-effective payment system infrastructure and to create value for its customers
The Beginning…
Prior to starting PEX Ltd, the leading man was working at the State Bank of Mauritius (SBM) where he served in numerous IT and international business roles. He also worked in the Retail Banking and Electronic Channels divisions at the bank. Sailesh is a seasoned professional with extensive experience in both technology and business. He also served as Business Adviser to the Visa International Board for the CEMEA (Central Europe, Middle East, and Africa) region covering 96 countries for seven-year (from September 1988 to January 2002). He has worked as the Group Chief Executive of Payment Express Limited for 13 years doing business in Asia and Africa.
In academics, Sailesh has done a DBA from Walden University, US and an MBA from Edinburgh Business School, Heriott-Watt University, UK, and was named the BCS IT Personality in 2014.
PEX: a new standard in the digital payment landscape
Clearing the clouds in the high-growing market, chaotic world of digital payments, and their unique set of payment challenges and opportunities, PEX has taken concrete strategic steps with a scientific approach to resolve tomorrow’s payment challenges today. The advanced technology at PEX powers end-to-end payments across the world’s fastest-growing markets and inspires confidence in the consumer experience.
After being fully interoperable with leading payment systems like Visa, MasterCard, and UnionPay, PEX’s payments architecture allows businesses to reach out to their end customers with their branded services. It links with a bank’s internal system and caters to their needs for the payment gateway and clearing services.
With its EMV compliant systems, PEX creates a smooth way where banks can offer their clients and partners world-class transaction security and data traceability. Recently, the company has collaborated with the ABC Banking Corporation and UnionPay International to launch a Diamond debit card, allowing high-end customers to enjoy secure and technically sophisticated banking experiences along with access to exclusive privileges.
PEX has achieved the feat of building its own payment gateway, leveraged by banks and payment service providers for e-commerce processing and to acquire merchants’ processing. It also lets banks do transactions from the ATMs, the Point-of-Sale, and e-commerce applications and provide end customers with an omnichannel experience. The firm has developed their own mobile POS solution which is VISA, Mastercard, and UPI-certified and features switching, transaction authorization, and fraud prevention. It supports both contact and contactless payments. . Furthermore, PEX provides mobile-based, card-control facilities, which allow a customer to switch on or switch off their EMV card based on the transaction he or she needs to do. . This facilitates a crucial security feature in case a card gets stolen as the client has full control of how the card is used for transactions. Apart from hand-holding their clients until they understand the whole process and explaining the best practices, the payment experts at PEX offer comprehensive support and training to the client’s technical teams.
The Driving Force
Dr. Sailesh attributes his success to the hard-working dedication of his team. It’s been a collaborative effort and all have worked tirelessly to build and maintain our industry reputation whilst simultaneously focusing on providing excellent customer service. Secondly, we thrive on feedback and a desire to improve. Staying ahead of the game means we must pay attention to the needs of our customers, meeting and discussing solutions and then following this up with strong communication, reliability, dedication and commitment.
PEX’s Mission & Vision
The vision of PEX is to be recognized as the key universal payment service provider in the region and beyond by providing tailor-made solutions to its customers.
PEX’s mission is to provide a world-class, efficient and cost-effective payment system infrastructure and to create value for its customers by:
- Aggregating, leveraging, and sourcing a robust and resilient payments processing infrastructure
- Analyzing clients’ operations and processes and thereafter recommending/implementing the finest and best-fitting payments model.
- Pursuing excellence through innovative and quality-driven services.
Awards & Milestones
- The Most Recommended Fintech Solution Providers 2020 by The Business Frame
- Most Innovative ePayment Solutions Company 2020 by MEA
- PEX Best End to End Payments Solutions Provider 2019 by the CV Magazine
- Best Employer Brand Award 2019 by Best Employer Awards
- 50 Most Admired Companies of the year 2018
- 20 Most Promising Payment & Card Solution Providers
- Best Payment Processor Africa
- Africa ICT Leadership Awards
- Global Banking and Finance Review Awards 2015
- Best Payments Solution Provider Mauritius
Future Roadmap
Since inception, PEX has introduced many innovative and advanced solutions to simplify the payment process for people. Because of their continuous development, Dr. Sewpaul and his venture have won numerous accolades and launched some unique products in the last five years. They still have a long way to go in terms of achieving milestones on the way.
“To keep evolving in tandem with the fast-moving payment business, PEX is committed to innovate and incorporate disruptive technologies like data analytics and AI-powered chatbots”, the visionary further apprised.