Contrary to popular belief, Artificial Intelligence (AI) will have a “positive impact” on workplaces as it would create new job roles besides enhancing employee engagement and decision-making, a report said on September 6.
Artificial Intelligence to diversify human thinking
According to a Tata Communications’ study based on inputs from 120 global business leaders, Artificial Intelligence will diversify human thinking rather than replace it.
Artificial Intelligent: Statistics
As per the study, 90 per cent leaders agree that cognitive diversity is important for management
- 75 per cent respondents expect AI to create new roles for their employees
- 93 per cent believe that AI will enhance decision-making
- AI to help people become more productive
“While AI will replace some tasks, it will also create new ways of working, new jobs and new roles in companies. AI will also help people as well as organisations become more productive. It’s not man vs machine, rather man and machine working together,” Tata Communications CEO and MD Vinod Kumar told PTI.
The report further noted that Artificial Intelligence has the potential to assess each employee’s skills and innovation priorities, and suggest activities to spark creative thinking throughout the organisational hierarchy.
This can democratise the creative process and increase engagement of all workers.
More focus on communication and innovation
AI will also free employees from most tedious repetitive tasks, allowing them to focus more on communication and innovation.
“Work will move from being task-based to strategic, enabling workers to enhance their curiosity and creative thinking,” it added.
According to Professor Ken Goldberg, a leading AI researcher at UC Berkeley, there is fear now that AI will surpass human thinking and that machines are superior to humans.
“Robots and AI are not going to take away this creative, insightful, empathetic aspect of almost every job,” Goldberg noted.