When people wake up, social change follows: Preeta Sinha

  1. When a worthy mission is smartly executed, people wake up
  2. When people wake up, social change follows
  3. When social change follows, society progresses
  4. When societies progress, the people thrive
  5. When people thrive, the planet flourishes

Preeta Sinha, a woman entrepreneur, and immigrant from India is the founder of One Green Planet, an extensive conscious lifestyle brand. Through paving the way with her website, she also created the Food Monster App (featured in Fast Company), the largest plant-based recipe app in the market today, and One Green Planet Greatest, a brand new cookbook filled with 75 plant-based recipes. Her day-to-day involves everything from handling editorial vision to spearheading partnerships and overall operations for the company. She has previously worked for NBC Universal and Hearst Corporation. She did her Bachelor’s in Communications & Photography (Urban Wildlife) from Mumbai, India. Preeta Sinha is passionate about conscious and compassionate living, public health, and empowering women, minorities, and underrepresented communities.

Can you tell us a bit about your childhood backstory and how you grew up?

I was raised in a big vibrant community of family, friends, cousins, aunties, and uncles in the “Maximum City” of Mumbai or “Bombay,” as I grew up calling it–seeing socio-economic disparities and class segregation, slums, and homelessness alongside millionaire mansions. I experienced explosive urbanization leading to the rise of the middle class and witnessed my city and country undergoing a complex cultural transition. Yet, there was a dynamism to the city. I admired its secular roots, and was in awe of its essence and hustle; in love with the colorful bazaars and spice markets, stray dogs, street fares, religious festivals, and the various ethnicities, cuisines, and languages. Additionally, I would be remiss if I didn’t give credit to the role arts, cinema, and the liberal culture of Bombay played in shaping my personality and ambition.

My family also played a significant role in setting the stage for my future pursuits. My grandfather came to America to pursue his bachelor’s and master’s degrees. My father followed suit, completed his Master and Ph.D. in Mechanical Engineering from Texas A&M, and worked here for numerous years. After he got married and I was born in Queens, NY, my parents (Dr. Lakhan Sinha and Geeta Sinha) decided to move back to India. So, while I was born in the U.S. and am an American citizen, I spent my childhood and adolescence in India and moved back to NYC after finishing my undergraduate degree in communications and photography.

Can you share the most interesting story that happened to you since you began your career?

I had the great privilege of interacting with Senator Kamala Harris and her team during her presidential campaign. Later that led to working alongside the 2020 Biden-Harris campaign team during the pandemic to bring attention to marginalized and minority communities and businesses through our platform, One Green Planet. It was a proud moment for me on a personal and professional level.

Is there a particular person who you are grateful towards who helped get you to where you are? Can you share a story about that?

I am a female founder of color running an independent media company in a country far away from my family so my entrepreneurial journey is laced with unique struggles not many can relate to. In addition, I’ve experienced systemic barriers and discrimination that come with being a marginalized group in the United States. Therefore, I’m truly grateful to several people who showed genuine care for my wellbeing and offered tangible support along this way–team members who believed in my vision, colleagues who helped shape our mission, and partners that were generous with their time and resources. Even the people who troubled me have taught me a great deal about perseverance, patience, and resilience and helped me evolve into a better leader and human being.

Millions of readers flock to One Green Planet because they care about how their actions impact people, animals, and the planet. I am particularly grateful to them for giving me the opportunity to serve in this way.

This principle helped me build One Green Planet. One day at a time. Every day. We’ve never had investors and have grown organically from day one.

When everything came to a screeching halt due to the pandemic, we were forced to immediately scale back and adapt to a new normal like many other businesses. So we started again, used what we had, did what we could, and still made some pretty hefty strides. We pivoted our content to focus entirely on covering the most critical and current issues facing the nation like Black Lives Matter, Coronavirus/Public Health and reported on the nightmarish end of the Trump Presidency and the hopeful entry of the Biden-Harris Administration. It was a way to use our platform and voice to be on the right side of history.

We also immediately realized that health was at the forefront of everyone’s mind and that having a robust immune system is our best defense to fight the virus. We re-coded the Food Monster app and made it free so people would not have to pay a price to be healthy (at a time when everyone was struggling financially) because access to good, healthy food should be a basic human right.

Like most other small businesses our revenues were significantly impacted as well so yet again, we used this principle and worked towards creating a new revenue stream by turning our extensive recipe resources into physical cookbooks.

You are a successful business leader. Which three character traits do you think were most instrumental to your success?

Can you please share a story or example for each? My passion gives me purpose and this purpose has given me superpowers I never knew I had; it’s what fuels my grit, hustle, determination, learning, and growth and helps maintain One Green Planet’s relevance in a crowded space despite the rise of major players and big money.

In terms of particular characteristics I possess, I am indefatigably optimistic, happy and hopeful as a human being. I am not scared of hard work; I’m a critical thinker and a creative problem solver, and a very execution-oriented and product-focused leader. From coding the very first One Green Planet website to wireframing our vegan recipe app, Food Monster, I’ve done it all. I still read/learn from all the content that goes up on the site daily (and we publish a lot!). Most recently, I created a scalable system to take our first cookbook to market and plotted the next 12 we have lined up for 2021 and 2022. I thrive on being hands-on and working with my team! There’s no role or task I’m too good to do.

Let’s now shift to the main part of our discussion about the tech tools that you are helping to create that can make a positive impact on our wellness. To begin, which particular problems are you aiming to solve?

We had long been taught that to live an environmentally conscious lifestyle, all we needed to do was recycle, reduce, reuse, go paperless / plastic-free, and clean our oceans/beaches. However, something that was missing from this critical list was examining what we put on our plates. As we all know by now, the industrial livestock system is at the center of climate change, human rights violations, deforestation, and a future global food crisis. Therefore limiting our dairy and meat consumption can have a lasting impact on the planet for generations to come. This is the problem One Green Planet is committed to solving and the reason behind building the Food Monster app.

“Life Lesson Quote”?

Start where you are. Use what you have. Do what you can. Don’t wait for nobody!

Kevin Steer: Redefining customary Business ways through Digitalization

In an interview with Tycoon Success, Kevin Steer – the Chief Executive Officer and Founder of 121Advisor, emphasizes over the exceptional journey put forth by the company of achieving many milestones in its pathway. Its flagship product which is also to be the all-encompassing solution provider known as ‘Customer First Connected Enterprise Digital Framework’. Driven with a strong motive, thus quoting “we don’t follow trends, we pioneer them” the company has paved a strong stature for itself to march on.

Through this special issue, “The 10 Most Prominent Business Leaders To Watch in 2022,” Tycoon Success shows its gratitude and appreciation towards the contribution made by the 121Advisor in the business world.

Below are the highlights:

Products to Rely On

Kevin states that over the past 10 years the company has implemented many disruptive online solutions including Referral Management with Marketing Automation (for Banks), Mobile Point of Sales, Online Direct Selling, Online Claims, Agency Distribution, Online Customer Service Portals & Corporate Websites. He also emphasizes that with the growth of AI & chatbots; 121Advisor implemented disruptive solutions including multilingual Chatbots & Robo Advisors along with AI based Predictive Analytics / Machine Learning for predicting New Products, Lapsation, Fraudulent Claims & future predictions for Investment Funds.

Into the Shoes of the Leader

Being experienced and having worked in the insurance & takaful sector for years, the Chief Executive Officer states that 121Advisor’s mission was to provide disruptive InsurTech & FinTech solutions for insurers, takaful operators & banks. As a CEO & a ‘techie’, Kevin has always been looking for new disruptive solutions to continue evolving the business. It all started with his working for an Artificial Intelligence Company in 1986, which piqued his interest in AI. Kevin states that when 121Advisor started seeing the evolution of Chatbots, Robo Advisors, Predictive Analytics, Behavioral Intelligence & Robotic Process Automation – the company started researching on AI solutions and the team implemented 24×7 multi-lingual Chatbots, Robo Advisors for lifestyle financial planning, as well as implementing Predictive Analytics solutions for predicting new products to buy, lapsation of policies, fraudulent claims & future grow/decline of investment funds; which are integrated with RPA solutions to trigger workflows to notify the relevant people. Moreover, he highlights in the year 2014 the company became profitable and 121Advisor used the profits for R&D on developing new disruptive solutions. Here is a graph that shows the company’s growth over the past decade.

Overcoming the Challenges

Kevin addresses the fact that as most millennials in Asia Pacific do not understand financial planning, and often max out their credit cards and get into debt; there is a need to help educate them on their lifestyle financial goals and recommend products that they can buy online. With the launch of u12know, he states that one might see that this will become a disruptive knowledge portal offering advice on lifestyle financial & (in future) health goals. Making them understand their needs and create a plan to help them build their lifestyle & business financial plans. “For each country, this will be translated into the local language,” quotes Kevin.

During COVID-19 pandemic, 121Advisor saw the need to offer financial services and health services online with lifestyle financial & health advice. Kevin and his team recently launched a knowledge portal u12know (www.u12know.com) in Malaysia, that provides lifestyle financial advice – for single, married, family, retired & my business. This will continuously be extended to include lifestyle financial goals with recommendations for financial and business products, including company’s multi-lingual chatbot & Robo Advisor – which provides advice on financial goals.

A peek into Key aspects

When asked about the factors of the company which helps business, Kevin Steer emphasizes over some key aspects which are listed below, in his own words:

Referral Management

He states that a bank in Malaysia, wanted his company to deliver a Referral Management solution in 3 months, this included defining KPIs for each product, interfacing with back-end sales, and synchronizing status of agents daily, then auto assigning to the relevant sales agents based on the referral product required. 121Advisor delivered the solution and went live in 3 months, currently used by 6,700+ users referring an average of 170,000 referrals per annum.

Mobile Point of Sales for Insurance

He mentions that one of company’s insurance customers wanted an agent mobile sales solution delivered in 4 months, this includes product setup, quotation, and proposal, auto-underwriting and online submission to the insurer – 121Advisor delivered the solution and went live in 4 months currently used by 700+ Agents across 3 insurers.

Agent Distribution Solution

With its agent distribution solution, Kevin Steer states that a number of Agent Leader Corporations (ALCs) wanted company to compute their commissions, bonus; then based on n-tier hierarchy, manage the performance and track KPIs for agent promotion / demotion—depending on whether they met their targets, including integration with their insurance/takaful companies. Once the ALC managers approve payments, it makes online payment direct to the agents. Then 121Advisor delivered these solutions in 2 – 4 months, based on the integration requirements with the insurance/takaful company, currently utilized to compute 2,000+ agents across 4 insurers.

Customer Service Portal

Kevin addresses that the Customer Self Service Portal is an on-demand access point enabling customer to view their insurance/takaful account, anywhere and anytime. This enables the policyholders to view their policies and certificate details via a simple internet connection. The portal provides a safe avenue for customers to update their personal information, pay premium, switch funds, print documents, update beneficiary details, request policy changes and engage in filing claims and processing, which traditionally would take weeks to be executed due to siloed lines of business. The platform also supports automated workflows that are triggered by certain customer activities which are routed to relevant departments and customers are kept informed via emails or messaging. “Providing a portal for your customers with the convenience of self-servicing, customers can enjoy the freedom of doing what’s convenient for them, when they want anywhere,” says Kevin Steer.

Predictive Analytics Models (PAM)

121Advisor solutions focus on predictive marketing & sales, customer service, new business underwriting, personalization and claims management to build Predictive Analytics Models (PAM) for Banking, Insurance & Takaful.

Multi-lingual Chatbot for Financial Insurance & Takaful (FITbot)

Kevin Steer states Multi-lingual Robo Advisor and chatbot that utilizes hybrid trees and natural language processing (NLP) to engage with customers to offer a more personalized customer experience and generate more referrals. He also mentions company’s 24×7 multi-lingual FITbot which has benefits such as:

  • It changes the way people think about customer engagement.
  • It reduces customer service costs by up to 40% by implementing 24×7 intelligent bots.
  • It delivers personalized customer experiences by proactively understanding the customer via real-time lead scoring algorithms and providing a personalized interactive user experiences.
  • Its personalized experiences generate more warm leads that can be routed to financial advisors, live chat direct marketing, or direct online purchase.
  • It leads continuous improvement using machine learning algorithms that adapts to changes in topics and conversations over time.
  • When it cannot answer a question, it directs to live chat customer support.
  • Its predictive personalization rules engine enables companies to quickly configure their financial product recommendations based on lifestyle goals and identified needs.
  • It integrates with sales tools and customer databases via secure authenticated APIs.

Choices Online Store (COS)

Kevin Steer states that through Choices Online Store (COS) insurers and takaful operators can provide direct purchase of products online. It also can integrate with Multi-lingual Chatbot for Financial Insurance & Takaful (FITbot) robo-advisor services as well as referrals via Referral Management & Marketing Automation (ReMMA). Also, the Choices Online Store (COS) allows insurer and takaful operators to leverage a mix of technological innovations from the Enterprise Digital Framework and allows carriers to configure their online products through the Enterprise Product Configurator (EPC) and offer directly to consumers via WebPortal Solution (WebPoS). It also allows businesses to setup a product catalogue, via customizable product page templates, for categorized and convenient research on multiple product comparisons to enhance the selection process. Kevin Steer also asserts that online buyers are allowed with benefit and cost comparison, quotations generation, online purchase and e-payment for convenient purchase process. The sales are guided with needs analysis based on client’s financial needs and lifestyle, so clients make informed decisions. If clients need hands-on advice FITbot can help them guide through the process or get connected with e-advisors online. The e-advisor can be registered with the chat service which can help track KPIs and referrals for performance management.

Rahman Mohammed: Helping Users to Manage their Healthcare Journey

With the aim to make healthcare convenient, affordable, and accessible for all, VivoDoc was established by its CEO and Co-founder, Rahman Mohammed MD, in 2020. As a comprehensive healthcare technology, VivoDoc works to connect patients with healthcare professionals directly. The technology platform strives to bring price transparency and ease of scheduling appointments for its patients.

Regardless of its patient’s location, VivoDoc is the fastest and easiest way to access healthcare for everyone. Many patients live in underserved areas that often lack access to specialists. However, with VivoDoc, one can easily schedule a virtual visit with specialists without any location barrier.

Trained in emergency medicine and primary care, Rahman Mohammed is a physician by profession. He has worked with multiple major healthcare companies and has in-depth knowledge and experience with the challenges and shortcomings of the system. Rahman Mohammed believes technology can be better utilized to improve the present healthcare system. He finished his medical school in Ukraine and speaks 5 different languages with an understanding of different cultures and their challenges.

Right Care at Right Time

VivoDoc equips its healthcare providers and patients with various tools created using Artificial Intelligence and Machine Learning to discover the right type of care at the right time and drive optimal outcomes for their medical conditions. The platform helps patients manage their complete healthcare journey. Users can effortlessly search, find, and book the nearby best doctor at their convenience. They can opt to visit the doctor in person or via telemedicine. Patients can self-verify their insurance and know an estimated copay along with finding in-network doctors of their choice. Also, patients can upload their IDs and insurance cards either through the website or the app. Additionally, they get appointment reminders and can communicate with the Doctor’s office directly via SMS. They have the option of paying for their doctor’s visit securely and filling out all paperwork from the comfort of their home, saving time and avoiding waiting at the doctor’s office.

In the case of doctors, VivoDoc functions as an all-in-one platform starting from their SEO and comprehensive profile building, dedicated HIPAA compliant telemedicine platform, REAL-time appointment availability with their EMR integration, and reputation management. In order to decrease the front office load, VivoDoc has automated the appointment flow and automated the reminders with notifications.

For the Welfare of the Community

The platform acts as a mobile and web marketplace with different kinds of features for both doctors and patients. VivoDoc offers various tools for physicians to focus on their patients, maintain autonomy, increase revenue and avoid burnout. On average, a physician can spend 90 minutes/day on various daily tasks to ensure the business is running correctly.

It also works to bring a transparent and direct approach to healthcare. In the case of an uninsured individual, VivoDoc provides the total pricing upfront helping both the patient and the provider with the cost. It also provides the option of direct pay, eliminating sudden surprises in hospital bills. VivoDoc helps patients with self-triage tools and avoids unnecessary expensive Emergency room visits. Streamlines care to the right specialist based on patients’ conditions.

“The greatest wealth is the richness of the soul.”

Since its successful launch in the Dallas-Fort Worth metroplex area, VivoDoc is currently serving more than 350+ practices locally and is in the process of expanding to other parts of Texas. It also created partnerships with EMRs like Epic, Athena Health, DrChrono, and many more in the pipeline. VivoDoc is a proud sponsor of the Texas Medical Association, Dallas County Medical Society, Texas Chiropractic Association, etc. Currently, the platform is free for patients. However, it charges a minimum monthly subscription fee for physicians. VivoDoc is in the process of creating a referral platform to make it convenient for both physicians and patients.

Future Roadmap

VivoDoc’s primary goal as a company is to be the leader of the healthcare industry, helping privately owned practices to survive and thrive. It also aims to restore the sacred patient-physician relationship and bring back the joy of practicing medicine. The organization intends to create a community of more than 10,000 physicians and help as many as 5 million people search for and book appointments over the next 5 years.

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