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Mukesh Ambani Resigns as Director of Reliance Jio Infocomm; Son Akash Appointed as Chairman

Mukesh Ambani, worth a billion dollars, has stepped down from his position as director of Reliance Jio Infocomm Ltd., the digital branch of the enormous Indian conglomerate Reliance Industries. His son Akash Ambani, who had previously served as a non-executive director, has been given the head of the board of directors for the company Reliance Jio Infocomm.

Subject to the consent of the business’s shareholders, Pankaj Mohan Pawar has been named managing director of the firm, and Raminder Singh Gujral and K.V. Chowdary have been appointed additional directors for five years each.

Reliance Jio is the market leader in the telecommunications area in India, and the company’s Jio Platforms, whose investors include Facebook, Google, Silver Lake, and Vista Equity Partners, runs the streaming services JioTV and JioCinema. The position of chair of Jio Platforms continues to be held by Mukesh Ambani.

In light of the recent seismic shifts that have taken place in the Indian media landscape, mobile and streaming platforms are of the utmost importance. An online auction for two packages of digital rights to Indian Premier League (IPL) cricket was won by a consortium led by the Ambani-backed Viacom18 group earlier this month. The consortium paid a total of $3 billion to win the auction.

The Indian Premier League (IPL) cricket will provide Viacom18 with an opportunity to transition viewers away from its linear TV channels and onto the digital platforms offered by Reliance Jio. This directly impacts Reliance Industries’ strength because India is a mobile-led market. According to the most recent report from Deloitte, the country is on track to reach 1 billion smartphone users by the year 2026. Jio, which Ambani owns, is India’s most popular mobile service provider. As of 2022, there were 1.14 billion mobile users in India. Jio had 407 million members. There are around 750 million people who use smartphones.

The fact that Mukesh Ambani is now 65 years old makes it abundantly clear that the decision to appoint his elder son Akash, who is currently 30 years old, was made with an eye toward succession. The company also mentioned that the appointment of Raminder Singh Gujral and KV Chowdary as additional company directors, designated as independent directors, has been approved by the board of directors. Their terms will begin on June 27, 2022, and they will remain in their positions until June 27, 2022.

The latest in the Twitter saga: Elon Musk’s comments, Parag Agrawal’s defence and why bots are an issue

Now, the selling process of Twitter is in a very unstable stage. Experts are not able to understand if Elon Musk will finally buy Twitter or not. In the last few weeks, Elon Musk has shown interest in Twitter so that they will be able to buy Twitter and they will be able to make some necessary changes to the Twitter account too. There was a big deal in the market as the Tesla company was going to take over Twitter, and they were going to change the big concept of Twitter also. Now the whole process has become a true and essential factor regarding the defence that is going to be the most complicated thing in the international market now.

People are not able to understand if Elon Musk will now use the Twitter account or not as he has many objections related to the fake accounts that are present on the Twitter, and they are completely willing to remove the fake account first and then they are going to take the Twitter account only. As it is going to be one of the most complicated things, the selling process of Twitter has also become a very complicated thing for the people who are eagerly waiting to watch the latest Twitter Saga.

According to Parag Agarwal, who is the CEO of the teachers have different possible paths that they are now going to start the Changes that alone actually want, and if things that it will not change the company policy, then also they can make the changes, but according to them, they are not going to harm the User experience as well as they are not willing to change any other features regarding the treated so that the users will be able to there’s a huge hassle when there using the Twitter account, and now they have also explained why the boats at issue.

According to Elon musk , the boat is the primary issue for which they are not going to buy the Twitter account. Hopefully, they will change the plan to buy the Twitter account as most experts things that alone will not continue buying Twitter accounts. Now hopefully, Twitter will understand their demand of them alone, and they will make the necessary changes whatever it is needed to sell Twitter. Then they will buy and sell Twitter, and it is also going to be a big deal related to the Twitter accounts and the teacher account holders that they have to prove that they are not fake accounts, and then they have to keep their accounts. As a result, it is going to be one of the most things that are taking place in the Marketplace, and hopefully, the whole problematic situation will be resolved in the next few weeks, and it will be apparent that alone will by the Twitter or not which is very important.

Mercedes to put emphasis on top-end models in luxury-car profit race

The biggest strategic change is taking place in the Mercedes-Benz. The entry-level card of the Mercedes-Benz is now going to be taken care of by a huge change that a user will be able to enable so that the entry-level cars of the Mercedes-Benz can also be on the wish list of many people. The strategic overhaul has taken place around three-quarters of the automakers so that the findings related to the luxury car as well as the profit of the luxury car can be enhanced so that it will be almost easier for the Mercedes-Benz to gain some extra money from the market so that they will be able to resolve the cost as well as they will be able to remove the lord that they have faced during the covid situation, and they are now going to make some necessary changes in the cars and the vehicle so that they will be able to get the best cars and models for them also.

Popular from Thursday, the buyers will be able to access the necessary changes regarding the most test wins as well as they will be able to access the data regarding the changes that are taking place in the entry-level cast is so that the higher profitability of the car company can be gathered and the car company will be able to get one of the most effective luxurious cars in the Marketplace. The company is now going to change the whole business to the most profitable business. They will transform the high finished automobile section so that the G class of readers will be able to access the luxury cars. They will be able to access the best range of the Mercedes-Benz cars where they will be able to get the prophet related to the luxurious cars. The high-performance MG division can also be changed in the situation so that they will be able to make necessary changes that a relative really needed for most of the people so that they will be able to get more profit in the ka business.

According to most of the experts related to the cars, they are now eagerly waiting to watch the changes that are coming towards the Mercedes-Benz as their willingness to make the change from the entry-level so that they will be able to enhance the profitability level of them so this is going to be a very impressive thing about the very impressive step that a company is going to take so that the company can be able to change the whole scenario that was there in last two years in so that they will be able to get back to the track again and the Mercedes-Benz Selling rate can also be enhanced in many ways. So this is the thing that can also be checked and fixed so that people will be able to get the most features regarding the most days, and it is going to be the most effective business step that can take place.

WhatsApp may soon let you leave groups silently from now onwards.

WhatsApp is changing its features on a regular basis. As a result, people are facing more than one feature of it, the help of which people will be able to enjoy several benefits of it. No sooner than the metaverse has been introduced, people will be able to get the best services from the end of WhatsApp. Metaverse has also created more than one chance in the group facilities. For this reason, they have also changed more than one set of the group. For this reason, people have also gathered a huge feature that is going to be a very impressive one. Until now, when people leave a group, the notification comes to everyone, and a message comes up on the wall of the group. As a result, it becomes a very awkward one for many people. But now, there is a solution to these problems. From now onwards, people will be able to leave the group without notifying others, and from now onwards, it is going to be a very impressive thing for many people. In order to resolve this issue, the company was very eager, and for this reason, they are now established to provide the best services to its users.

From now on, when people get frustrated and when they will leave the group, they don’t have to notify others to leave the group, and they will be able to get required assistance from them too.

Whatsapp is now going to start it only for the business users, but hopefully, faster, they will be able to give the best support to the general users. According to most of the experts, BETA users will be able to access this feature from a few days onwards. They have to wait for some time to be able to access WhatsApp, and the usage of WhatsApp has also become very low for many people. So, this is also important for many people so that they will be able to manage the WhatsApp group chats and they can be able to get relief from the WhatsApp group, and they don’t have to wait for a long time to complete the best assistance from the end of the Whatsapp group also. So, this has become a very effective task for the users who are willing to see the changes in the WhatsApp group also. So this is going to be a very extraordinary step that the metaverse is taking to give the best user experience to them, and they are also going to get the best assistance related to the WhatsApp groups. There is also news that the company will soon change the whole matter, and they can start a paid version of it instead of a free version, and the time to use the free version is almost over. So, this will also be sad news for the users, but, according to the experts, there must be some free versions of this application.

Vintage Mercedes-Benz Car Bags Rs 1105 Crore At Auction, Becomes World’s Costliest Car

Most automobile experts think that the Mercedes Benz market is now fast and people are not going to use the costliest car anymore, but this is a myth. People are still becoming eager to know more about the Mercedes Benz, and people are still now willing to buy more and more Mercedes-Benz, and it is also going to be the Very good news for the Mercedes Benz users. In An auction, when the auction was based upon the costliest cars and most of the experts were eager to see the ultimate result of the car. They have seen that the Mercedes Benz car that was a vintage model, and in the auction, the price range of the car has come to 1105 crore and the car has broken the larger scale of the costliest car so also it is important for the Mercedes-Benz users to use the costliest cars as well as to use the other factors and so that they will be able to know if the Mercedes-Benz Car is still now in craze or not.

It is going to be stunning news for the automobile market holders that the price of the Mercedes-Benz is now going to be almost 1105 crore in the auction, and people are also willing to buy the vintage version of the Mercedes-Benz it proved that the shape towards the Mercedes is till now in the Marketplace and people now also keeping their faith in Mercedes Benz. As there are many vintage versions present on the market, and hopefully, all of the models will be sold at the same price. As a result, it will be good news for the automobile marketplace that the Vintage car is becoming one of the world’s costliest cars. Now people are also taking part in the various options that they will be able to take part in the various options and be able to buy various Mercedes Benz cars.

The world’s costliest car is going to be one of the most famous cars in the world, and from the very beginning of the Mercedes-Benz, people are still now taking faith in the car, and this is going to be one of the most famous cars that they are going to buy in the Marketplace, and this is also going to be one of the best models till now that has been sold in the market. This is a very old and vintage model, and people are now still eagerly waiting for the use of the Mercedes-Benz like the owner of the Mercedes will now use the car, or they will just keep it in the garage as a Mercedes Benz lover. Well, hopefully, This is going to be one of the most famous models in the world and the model will not be used on the road any and the user will only be able to use the model in the and also so this is the fact where most of the experts are now eagerly waiting to watch the uses of the Mercedes-Benz.

Apple shows AR/VR headset to board as a sign of progress on a key project.

Apple is now going to introduce the new virtual reality-based gadgets. These are the gadgets that are going to make the life of a person a very extraordinary one. The company is now investing in virtual reality-based headphones. They have to take help from the different other facts so that the users will be able to utilize the visualizations of the headsets. This is a very effective headset that is going to give a salient user experience to the users.

The executives of the Apple company have now taken charge of the whole checking process of the key project. The executive has also provided and checked details regarding the headset that they will introduce in the market. According to the executive, the headset is in the advanced stage, the manufacturing process is almost completed, and the upcoming mixed reality-based headset will soon be introduced in the market. The company has also reviewed more than one fact regarding the headset so that the sign of progress regarding the key project can be checked properly.

The board of directors has been introduced almost eight independent directors for the Apple executive officer of the team took so that they will be able to check the headset and its workability of it, and the version is also being checked by the executives so that they will be able to give them permission to launch the product in the market and though they have kept the whole meeting as a very private matter then also the matter of the meeting has been publicly introduced faster.

In recent weeks Apple has also introduced aspects of the AR technology with the help of which they will be able to take care of the real operating system, and the software will help the address so that they will be able to run properly. As it is currently working with the mixed reality-based headset, it is also important for the users to take help from the headset and the software that is being used by the help of the software so that the headset will be able to be used properly and the user will be able to see the salary and benefits regarding the headset properly. According to the board presentation, the board directors were almost amazed to see the beautiful features of the headset. They have also used the headset that was demonstrated in front of them, and this is going to be one of the best famous headsets that they are going to launch in the market. They are now very satisfied, and they are now very eager to know that feeling when the people will be able to get accustomed to the AR reality. They will be able to take part in the virtual reality part so that they will be able to enjoy the most, and the sound quality and the other features of the headset are going to be amazing.

Leaders today and tomorrow

Professor, Honorary Doctor of Art, Olga Mroz, Dame of Honour is Professor and Director at Open World and Art Business Program in Al-Khalifa Business School (UK), the Editor and Chief of AKBS Journal. Professor Olga Mroz is Board Member delegate of Art and Culture of the Private Council of H.H. Prince Mahmoud Salah Al Din Assaf. She is a VIP member of the Ritossa Global Family Office Investment Summits. She is a Gold Ambassador of Books for Peace and Global Ambassador CEC – Commonwealth Entrepreneurs Club, UK. She lives in Germany, is a speaker, author, collector, and artist. Her paintings are in private collections around the world.

Based on the recommendation of the board of trustees and the governing council of the Asian African Chamber of Commerce & Industry (AACCI) she is an honorary member in the Board Advisors of the Asian African Chamber of Commerce & Industry (AACCI).

Professor Olga Mroz is co-author in the international project – Book “Tough Roads Create Tough People” under the leadership of Anita Duckworth-Bradshaw, UK. She is officially the #1 international Best-Selling Co-Author “of Cracking the Rich Code”. Main authors of this unique project – World`s Top 20 success strategist Jim Britt, Star of the HIT TV Show Shark Tank Kevin Harrington, endorsed by Tony Robbins, USA.

She used to be a representative of many artists in Europe for many years, and she is dedicated to developing and managing various art projects now.

She has been part of many charitable activities and has greatly contributed to helping those in need. She wrote many articles about the expression of art as freedom, experiment and surprise. She pays a lot of attention to topics that are exciting to her this includes “Education” and “Women empowerment.” She has been awarded by the IME in the Women’s Empowerment category – for her helping women entrepreneurs have a social impact around the world.

Professor Olga Mroz has been awarded for outstanding vision, dedication, and success along with extraordinary leadership and advisory skills, excellent cooperation, and support to Global Family and the Royal office. She is certified for activities and participation in Covid-19-Program by Harvard Medical School. Professor Olga Mroz is recognized among 50 outstanding women from around the world in “Powerhouse Global Stars 2021” and the CIO TIMES Magazine recognized her as “THE MOST SUCCESSFUL BUSINESS WOMEN TO WATCH 2021.

Professor Olga Mroz received the Award “GLOBAL IMPACT LEADER of the Year 2022” and recognised by Powerhouse Global as a difference maker in the world.

Al-Khalifa Business School, where Professor Olga Mroz works, is focused on digital learning with a new approach, with Innovation in business learning in different areas of Business.

Professor Olga Mroz was glad to share her experience with Tycoon Success Magazine.

It has always been important for me to do what I like, to reveal my talent, to feel my potential. My moto in life is „If you love what you do, you will be successful”. I clearly know that I want to contribute to improve people’s lives, make the world more open, bring art, knowledge and culture to the younger generation.

As a director of Open World Program in Al-Khalifa Business School, I work under the supervision of AKBS Chairman and Founder H.E. Professor Sir Manuel Freire-Garabal y Nunez. H.E. Professor Sir Manuel is a lawyer and journalist with an MBA and more than 300 courses and specialisations in different areas from IVY league and Elite Business Schools.

During the acute situation of the Pandemic, we have developed together a new project “Art and positive emotions – key success” aimed at improving the work of the team and the working atmosphere in companies.

A new method that we have proposed for companies is Art Therapy in the Workplace. It made it possible to solve important topics creatively – to bring employees together, improve the climatic atmosphere, remove internal conflicts, awaken concentration and imagination. All these factors have helped to raise the productivity level and efficiency of firms. However, a radical change was required in the management of firms and, above all, the leaders themselves.

Now the economy is growing again and organizations are looking for new market leaders that meet modern requirements. The Leader of the future must rely on teamwork and the positive consequences that flow from it, be highly motivated and possess emotional intelligence.

We need to know that the new generation of leaders will be different. Who are they, leaders of the future? These are young people – talented, successful, with a high potential for professionalism. In close conversations with students and young employees of various companies, I made the following conclusions. A successful leader of the future quickly adapts to changes and learns new things, has the resources to overcome uncertainty and forms a vision for the future. He has the skills to remotely manage teams and knows how to choose a competitive strategy in uncomfortable discussions. The leader of the future is tolerance, flexibility, and trust.

I would like to note that if we want to make changes in the world, we must change ourselves. It is crucially important for the people to make changes in their vision and style of life continuously. We must adapt to the progressive evolution of global informational technologies. This will contribute to a strong and successful economy around the globe. Thus, first, the middle and old generations should be in line with the modern world. Changes in us will positively affect our youth which is our future.

As for me, I am open to all innovations of the world. I am inquisitive, I want to learn a lot of new things. I strive to learn and do not hesitate to ask students for help. I’m working on myself all the time.

I am calling all young people:

Please define your goals, values, and desires, and stay in harmony with yourself. Don’t be afraid of mistakes, failures, and defeats on the road to success. Each of you has the ability to influence the future of our planet. You are the pillars of the globe. You are the Leaders of the future

Protect your pet with the flip of a switch

Our founders, Ken Weilbacher, Co-founder & CEO, and Daryl Lawrence, Co-Founder & CMO are dog-loving energy industry veterans who grew disillusioned with traditional energy companies that take and take. But what do they give?

This was the beginning of a dream of a company that offered more than just electricity. It offered a change, a movement. Which led to the birth of GoodCharlie.

GoodCharlie gives dog lovers the best of both worlds. Through our fixed-rate energy plans and free Pack Benefits, we help you care for your dog while also supporting our rescue partners that are fighting to find less fortunate dogs loving forever homes.

Our Pack Benefits include:

• 24/7 Video Vet – A licensed veterinarian will be there for your pet when they need it most, providing you with hassle-free, ultimate peace of mind, and incredible savings at no cost.

• Up to $750 – Will be paid on your behalf for emergency care, taking the worry and stress away from a life-or-death situation, free of charge.

• Bill Roundup – We round up your bills and donate the proceeds to rescue organizations; together we provide lifesaving treatments for animals that need it most. We will pay for it on your behalf.

Our Pack Benefits give you a true, meaningful value. They have been designed to give you the ultimate peace of mind. They take away the worry and the stress of owning a pet. We cover up to 5 pets and save you thousands of dollars in unexpected vet visits.

Not only that, but when you join our Pack, we round up every bill-at no cost to you and donate the proceeds to non-profit charity organizations such as Houston Pets Alive!, and Dallas Pets Alive! who supports and advocates animal welfare across the state of Texas. “By joining GoodCharlie you are using your energy to do good. To both care for your pets, but also those pets in the community that are homeless, that are in shelters to care for them too,” said Ken Weilbacher, Co-Founder & CEO of GoodCharlie.

“Over a hundred thousand animals are euthanized in shelters across the state of Texas every year and most people are shocked when they hear that. I know we were, and that really was the beginning of GoodCharlie,” said Ken Weilbacher, Co-Founder & CEO of GoodCharlie.

Already this year, GoodCharlie has put its money where its mouth is. As of their official launch date, GoodCharlie has already presented a generous amount to Houston Pets Alive! during Dog Fest, earlier this month.

Making Texas the best place for a dog to live means that we must focus not only on rescue efforts, but also on our community at large. That’s why we partner with local entrepreneurs in the pet world who are just as committed to doing good as we are. One of our partners is Jessie’s Bites- their mission is to help people help their pups live their best lives by handcrafting human-grade dog food and treats. Inspired by Jessie, their dedicated team includes those with intellectual and developmental disabilities, as they foster an environment where all abilities are welcome to serve man’s best friend!

“We are completely tied to our mission to make Texas the best place for a dog to live,” said Daryl Lawrence, Co-Founder & CMO of GoodCharlie. “We want to ensure that your pet at home is protected, and that pets without homes can find one too. We use our energy to do just that… to power forever homes.”

GoodCharlie gives dogs, cats, and animal lovers across Texas an easy choice to flip the switch, Join the Pack, and enjoy all the free Benefits that come with any GoodCharlie electricity plan!

The only question left is, will you be making the switch? Join the movement. Join the Pack at www.goodcharlie.com

Tips on starting a technology business in 2022

There’s no doubt about it, starting a technology business will be one of the most difficult challenges that you will ever undertake. The investment emotionally, financially and the amount of time it requires means your life is about to change in a big way. Therefore, before you launch into this challenge, be sure that you have answered the following points:

Solve a problem:

You don’t need to write a single line of code to develop screens and discuss your product and its prospects (with people you don’t know). Who cares if it’s non-functional, you are validating your idea and the solution.

Sure, until your solution is in the hands of customers, you’ll never truly know how they will interact with your product. But if your idea isn’t a problem worth solving prototyping is cheap, fast and will help you through the process of envisaging your solution. You can find thousands of designers on Fiverr.com or if you know someone to help you out even better.

Make sure you validate the whole business, including how you will make money. I recommend checking out “the lean canvas” to help you with your checklist of what you need to validate but here are some headlines: –

What is the problem?
Who has this problem?
Is the problem worth solving?
How will you make money?

Keep in Lean

Don’t sweat the small stuff, until you have a problem worth solving and the shape of a product customers will use, the finer details don’t matter. If it solves a problem people will accept bugs and a lack of nice features. There is no point in polishing something that no one wants to use. Find something that people like then start refining it.

Data doesn’t lie:

Measuring success is a key part of learning whether your product is well received. You need to gain insight into how people are using your product. Do they come back a day, week, or month from now? If they do, well done! Using analytics is fundamental to understanding user behaviour. You should integrate the basics ready for your launch. We love Mixpanel here at ASKWHO . Vanity metrics like downloads are useless, it’s the actions users are taking (or not taking) that are the difference between success and failure.

Books to cherish:

The books below are worth their weight in gold and will save you time and resources.

The Four Step to the Epiphany
Crossing the Chasm
The Art of War
The Art of the Pitch
The Lean Start up
How to Build a Billion-Dollar App
Getting Things Done
The 5am Club
Start with Why
Venture Deals
Startup CEO

Quick Commerce – Accelerated by the Pandemic

The Emerging Quick commerce, Explained

The pandemic has undoubtedly transformed the operating model of most businesses and industries. Whether it is entertainment or medical services, to avoid face-to-face interaction that is prone to virus transmission, video calls and domestic streaming as service formats are in dominance and have crossed over to other industries as well. Quick commerce is no exception and mostly fed off of the well-established, strong technology and logistics infrastructure, for it to be able to excel in the market. Having said that operating models have evolved to be highly domestic-centric, quick commerce facilitates the unlocking of potential opportunities for such businesses by supporting the subsequent on-demand orders with speed and technological capability.

Customer Behavior redefined by the Pandemic

Statistics and studies have shown that the pandemic catalyzed a series of changes in customer behavior which apparently will not be reverting to that of pre-COVID years. For instance, more than 85% of survey respondents of PwC global consumer survey expressed that they will choose to continue shopping online even if social distancing policies are lifted [1] . As pointed out by another academic study on the change of buying behavior, the fear of witnessing stores being out-of-stock has led to higher frequency of unplanned purchases and justified impulse buying [2] . It is evident that the majority of the population has undergone a thorough adaptation in consuming behavior. This new phenomenon lays a strong foundation for the quick commerce market and industry to stay and continue to thrive in the future.

[1] PwC, “Global Consumer Insights Survey 2020”

[2] Anas, M., Khan, M.N., Rahman, O. and Uddin, S.M.F. (2022), “Why consumers behaved impulsively during COVID-19 pandemic?”

“Speed” as differentiator in highly competitive e-commerce market

The market size is evidently expanding as e-commerce alone contributed 18% of total global retail sales among all other sectors in 2020 [3] , occupying almost one-fifth of total market shares. Nonetheless, demand fulfillment is below satisfactory, especially in Southeast Asia countries where time for delivery takes up to nearly 6 days [4] . This explained why e-commerce market leaders now fight for speed as their newly discovered battle arena. The delivery standard has since then been arguably reset by the e-commerce giant Amazon. When the company first launched the same-day and next-day delivery offers, they were said to be going above and beyond expectations. Customers then began to expect from other retailers. With more large marketplaces and retailers hopping on the trend to offer next-day or even faster delivery, like Shopee24 and Walmart Express delivery, it has become the norm for many industries, even for small retailers, to struggle to figure out ways to meet the delivery options expected by customers.

[3] eMarketer, Insider Intelligence, “Global Ecommerce Forecast 2021”

[4] Google, Temasek and Bain & Company, “e-Conomy SEA 2020 report”

Yet, is Quick Commerce all about superfast delivery?

The booming quick commerce market during the pandemic, plus the “Amazon effect”, has transformed customers’ habits to the extent that they now expect this type of hyper convenience at their fingertips. Companies are competing to get the goods delivered to customers’ doors in record time. However, is quick commerce all about superfast delivery? When speed becomes another essential, how should we enable this quick commerce transformation not as a temporary heatwave but as a sustainably growing ecosystem made to better allocate resources and fulfilling the fast-changing customers’ desires at the same time?

“What Zeek pursues is a Sustainable Quick Commerce Ecosystem that values the needs of PRESENT without compromising the needs of the FUTURE”

Customers’ desires will never reach to an end, therefore quick commerce is not just about the speed of last-mile delivery, but more so offering customers seamless experience and convenience, being highly scalable in bringing values to their changing needs and maintaining the high quality service offering to achieve sustainable growth. As part of the quick commerce ecosystem, Zeek values sustainability and relentlessly focuses on utilizing technology to achieve ultra-fast delivery services, as well as, enhancing merchants’ internal optimization and management system with its SaaS offerings, shaping the next generation of quick commerce strategies:

Strengthening merchants’ customer-centric capabilities to pin-point customer preference: Unlike traditional e-commerce that offers a wide product assortment, the “shelves” of quick commerce is narrowed down to targeted and selective assortment that can facilitate a shorter pick-and-pack time yet cover the most that customers desire. With a variety of options available online, a web page has only 2-3 seconds to impress visitors. Thus, catching customers to stick with one’s web page is a key in winning the first step. Customer database ownership is thus important for a better understanding and analyzing their preferences, shaping better product positioning strategy and avoiding over-stocking. By knowing which product is attracted to the most clicks, or which promotion tools have the highest conversion rate, merchants could make a better decision in choosing which products to “recommend” in order to catch the eyeballs of potential customers.
Smart geofencing for optimal fulfillment: Quick commerce merchants shall no longer deliver from a single mega warehouse. Geofencing allows merchants to get a hold of where most of the demand is from and select the right locations for dark stores or mini-warehouses. Therefore it is important to match the customer catchment and maximize the online to offline(O2O) conversion with intelligent technology support such as heatmap analysis. An ideal location is where the maximum number of physical visitors could be covered and at the same time provides an optimal proximity for quick delivery and pickup. The closer the pickup point is to the O2O demand concentration area, the higher density of short distance orders could be achieved. Together with advanced multi-stores assignment algorithms to map delivery destinations with the best pickup point, a large portion of delivery cost could be saved and at the same time saving at least 66% carbon dioxide emission per trip.
Maximizing resources utilization in town with intelligent cross courier assignment algorithms: With the emerging demand, using in-house delivery fleets solely would limit one’s bottleneck. By maximizing order fulfillment capabilities with a third-party logistics(3PL) aggregator, multiple courier resources could be leveraged. With a wider pool of cyclists and walkers, together with the advanced order assignment logic to prioritize green fleet for shorter distance and higher loading capacity vehicles for larger size of orders, more and better utilization of multiple courier types especially on eco-friendly fleets could be achieved. Quick commerce businesses are intrigued by efficient real-time order management and resources matching systems that could enhance fulfillment and maximize sales. Leading F&B conglomerate in Thailand with over 1,700 outlets and over 7,000 in-house couriers has recently underwent system optimisation with Zeek’s order management and courier management system. With the advance dispatch algorithm, efficient courier mobilization tools and end-to-end logistic solutions for instant orders and unexpected order surge, not only the delivery time has substantially be shorten, order completion rate has also drastically improved from less than 70% to over 90% and over 99% orders can be delivered within 30minutes, compared to less than 60% before the system optimisation and order overflow support.
Maximizing per-trip efficiency and saving cost with multiple order pairing and dynamic routing: With a lower cost burden, more small but frequent and impulsive purchasing habits could be catered with high fleet utilization under best route recommendations, saving at least 50% CO2e per trip. Customers can purchase when necessary to avoid bulk purchase of unnecessary goods, minimizing the chance of home-stock expiry goods and thus reducing food waste.
Streamlining operation process with agile plug-in options: Scalability in integrating with POS/CRM/application/mini-program enables merchants to have full ownership of O2O-connected membership data. Better insights on membership campaigns and insights collection would enable merchants to understand their customers better and enhance customer stickiness. Removing unnecessary and redundant communication or wastage due to departmental silos, one-stop in-store service with easy store-front operation and multi-stakeholders order status synchronization would be achieved, while providing customers with ultra-convenience and seamless experience.
Achieving just-in-time delivery with big data analysis and high visibility journey across stakeholders: With dynamic big-data quote time estimation and real-time order tracking, higher accuracy and higher transparency could ensure the order is readily available once the fleet arrives and reduce the chance of re-delivery.

Why Businesses Should Embrace Sustainability

As is well known, a sustainable approach can help reduce the operating cost by achieving efficiency in the supply chain. To do this, the distribution of goods and transport activities – which are part of the chain’s last stage – face challenges directly related to the speed demanded by today’s customers and to the impact of carbon emissions from vehicles.

People nowadays are more educated about the impact of climate change which is a large part of the conversation today, and they have come to expect alignment between brand values and their own. Companies from all sectors are increasingly developing an environmental awareness that they put into practice in their operations, which they also demand from their customers.

Both aspects require a focus on sustainability that considers a logistics system that promotes the optimal route design and shorter travel distance within and between trips to lower the emissions that pollute the environment. By demonstrating genuine commitment in environmental protection through products and services, companies are able to experience greater customer loyalty.

Bio

Mr. Vincent Fan currently holds the positions of Co-founder & Chief Strategy Officer of Zeek, responsible for the business strategy, market and product positioning, and operations management. Over the years, Vincent has been leading and advising large conglomerates across Southeast Asia on Quick Commerce transformation with the smart logistics and system enablement of Zeek.

Prior to that, Vincent was a management consultant and corporate strategist. He has extensive strategy consulting and corporate transformation experience across Greater China and APAC. He has previously taken up various consultancy positions in EY’s in-house global advisory, IBM GBS’ Strategy & Transformation and GBI Consultancy, with focus on business and operational strategy, organizational design and efficiency improvement.

Vincent was also a programme lead and part-time lecturer in The Chinese University of Hong Kong. He holds Bachelor Degree in Systems Engineering, Master Degree in eBusiness Management and MBA Degree (Dean’s List) in The Chinese University of Hong Kong.