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Best Practices in Automation of Ecommerce

e-Commerce is a vast domain that literally spans a large footprint all around the world. We try to simplify our e-Commerce design every time so that things would go on smoothly and the processes can be carried out faster. But times have changed, and with it, the strategies have changed as well.

This is the age of automation, and e-Commerce has also benefitted from this immensely. Automation is carried out in increasing numbers and frequently so that it fosters a better association with the clients. It would also ensure that as the boss, you don’t have to do the same things repeatedly and all over again.

Some things can be automated and left it to the system for saving up time.

Best Practices in Automating Ecommerce

Let us take a comprehensive look at how some of these practices would help out your e-Commerce website in effectively managing things. Some of these steps are given below,

Have an E-mail Workflow ready with you.

It is important to make a first impression every time you set up a meeting or communication with new clients. You must ensure that you as a customer would be bound to cater to them at every step of the way. This is why you must have the facility of automated welcome emails, which is actually an important step concerning email marketing.

Having a complete email workflow for every step would help you keep in touch with your clients without missing an update. Be it welcome emails or at any other step in the workflow, it always helps.

Track up your High-Profile Clients

The one possible way to know whether your e-Commerce business is doing great or not would be the testimonials that you receive from the clients. It is essential that you always make the client feel special when they use your services since they provide you with the required capital.

You can place up some reward systems for the clients that are high up your list, the ones with whom you can take in a large sum guaranteed. Target these clients specifically, and accordingly invite them to the loyalty programs.

Contact your Infrequent Customers as well

This might come to you as a weird point but this is important as well. It is a great practice to contact the ones with whom you are in touch with frequently, but it is equally important that you contact the ones that are not. Engaging such customers positively is something that people rarely focus on which is not a great practice.

Try maintaining a good relationship with every one of your clients, and automation would help you in this case immensely.

Merchant Accounts & Merchant Processing

It is important for an e-Commerce business to employ the strategy of merchant processing and possessing merchant accounts. Merchant account basically means that the e-Commerce companies will have tie-ups with the credit card companies thereby allowing a process called merchant processing.

It ensures that the merchant in question accepts the payments done by a credit card. The inclusion of automation will also ensure that online transactions be carried out swiftly, all thanks to merchant processing.

Focus on Customer Engagement

Whilst creating your automation workflows for your e-Commerce company, you also need to figure whether your customers would fit into this or not. Many companies fail to comprehend this fact and this can lead to serious disasters in a manner of speaking.

You can engage your customers for product reviews, suggestions related to some contents, providing some hot information on upcoming product launches, etc.

Conclusion

Automation is the next best thing in e-Commerce and it can help so many companies out there get through all the mundane stuff in a snap. But even that requires a lot of strategizing and a lot of planning to make sure that the workflow is top-notch and on par with your competition.

TOP 6 STOCKS TO INVEST IN ANY TIME

The global COVID pandemic has shaken the earth for quite some time now. It has also shaken the stock market with volatility in it being so spontaneous to consumer sentiments. The month of July had seen quite some dips and ups in the stock market, but even with its fair share of heart-stopping moments, it managed to finish in gains. The market saw one of the worst one-day sell-offs since last October with the rise in Delta strain of the Covid-19. But despite all such factors, equities also ended in gains by the end of the month, S&P also made almost 2.3% gain by the end.

So, keeping all such factors in mind and the market being so volatile that it is operating at very high superfluous rates, below are the TOP 5 Stocks that one should buy every time.

Adobe INC.

This software company has been in the play for quite some years now. It recently announced the $300 million valuations, which have raised the value of the company. In 2021, it outperformed in the second quarter of every analyst’s expectations, thus sealing it as a top market performer. Recently, subscriptions of its softwares like Lightroom and Photoshop have helped the company in its $3.8 billion turnovers. On the other hand, the company derives the largest profit from its digital sector, contributing $2.8 billion of the total revenue. It has shown promising growth year after year and is surely one of the market’s best choices at the moment.

2. BJ’s wholesale warehouse Club Holdimngs Inc.

This stock has been continuously growing since the pandemic and has shown promising returns in this quarter especially. During the pandemic, most consumers were looking for affordable products in larger quantities which helped bulk retailers like BJ’s hold on the pandemic market. Other than that fact, it was trading at 5 times lesser price than its direct competitor Costco. This gave BJ’s an extra benefit. Also, BJ’s was pulling in P/E 18 times more than Costco, which was 41. This made BJs a favourable stock for many investors. The company has plans of expanding its business and is surely one of the best stocks to invest in 2021 at this point.

3. The Walt Disney Co.

Even though 2021 has not been the year for Disney, it still remains one of the safest long-term blue chips to invest in. The lacklustre performance of Disney this year is due to the parks, entertainment division, and cruise line completely shutting down. But with new hopes, the cruises have started operating again since August. However, the new future of COVID-19 with the Delta strain is a risk. But still, Disney+ has been garnering triple subscribers every quarter, with now more than 100 million subscribers. So with such interests in its streaming platforms, investors can surely reply on its OTT platform revenue if Delta strikes.

4. Facebook Inc.

The world has gone digitally rightly, with Facebook’s return of this quarter being almost 21%. The company is valued at a humongous $1 trillion. It still continues to evolve with AI technology integration and better search features. It stands in the market with three other constitutes of its- Facebook, Whatsapp, and Instagram. The CEO, Mark Zuckerberg even has been planning on adding e-commerce to Instagram with the intent to create what he calls ‘metaverse’ with the aim of people working, playing, and living together in a digital world.

5. SONOS Inc.

The idea behind the growth of this premium speaker company is that when so many people are working from home, they will surely like an AI connected to the home system. It has been rightly proven with the company’s growth year-over-year being 15% and 90% respectively.

6. Lowe’s Cos Inc.

Lowe is a simple home improvement business that has a very strongly built foundation. The company has almost 16 times more forward earnings than its direct competitor Home Depot. It has been raising its dividend payout for 25 years now and currently has an almost 1.7% payout, which is quite attractive. Also, Lowe bought back its own shares in the first fiscal quarter and paid a whopping $440 million in dividends. This surely makes Lowe an attractive long-term investment.

Final thoughts!

These are the best stocks which have been performing really well, keeping in mind the current market situation. The list is obviously not exhaustive, but these are surely some of the best bets. It must also be mentioned that anyone who decides to invest should do their own research as we hold no responsibility for deciding one’s own actions.

Common Traits of an Entrepreneur

Many people aspire to be independent company entrepreneurs. They see their company as very successful, enabling them to amass tremendous riches, exercise complete control over their time and work schedules, and enjoy the flexibility to come and go as they choose. If this were the case, then everyone would be a successful entrepreneur today! Unfortunately, for the majority of individuals, this is not the case. Being an entrepreneur may be very rewarding, but it is also backbreaking labor. Here is a list of some typical traits that an entrepreneurs person must have.

Vision

To be successful, entrepreneurs must have a clear vision of what they want their business to be and briefly explain the purpose, objectives, and market position of their company. They should be clear on the who, what, where, when, and why of their company (and explain it simply to others).

2. Passion

A successful entrepreneur is enthusiastic about their company. It is an exhausting job, and putting in long hours will be difficult if you do not like what you are doing at the moment. People that are passionate about their job understand what it is that motivates them to keep working toward their goals.

3. Tenacity

Entrepreneurs with tenacity persevere in the face of a difficult situation. They are not the kind to give up lightly. Their ability to accept rejection and their willingness to learn from their errors demonstrate that they are mature individuals. They are willing and able to change and adapt their strategy to be successful the next time around.

4. Willingness to put up long hours

It is more challenging to be an entrepreneur than it is to be an employee. Entrepreneurs who want to be successful must be prepared to put in the time and effort necessary, sometimes for little or no compensation at the start of their business. Successful entrepreneurs are well aware of the danger and hard work required to achieve their objectives.

5. Confidence

The confidence in themselves and their businesses that distinguishes successful entrepreneurs is essential. They must have faith in their abilities and their ideas. Everyone who wants to start their own business will experience rejection at some point, and the most successful entrepreneurs are the ones who dare to keep trying and bounce back after adversity.

6. Flexibility

Things do not always go according to plan. A successful entrepreneur can adapt to changing circumstances. They are ready to learn from their errors and to adapt and adjust when the situation demands it. They are open to receiving suggestions from others and experimenting with new methods.

7. Ability to sell

An entrepreneur must be confident in their ability to sell. It is still necessary for the leader to be skilled at networking and to market themselves and their company to lenders, clients, suppliers, and other members of the company’s employees.

8. Prudent with one’s finances

Successful entrepreneurs are also excellent money managers. They make intelligent investments in overhead and ensure that they constantly keep track of their money and manage their cash flow effectively.

9. Having the courage to ask for and accept assistance

The most successful entrepreneurs understand their limits, recognize that they cannot do everything alone, and are ready to delegate tasks to others. They are not afraid to seek assistance. When professional counsel is required, they seek it out and pay for it.

10. Resilience

Bumps on the road are inevitable for every company, no matter how successful it becomes. The ability to bounce back from a setback is essential for every successful business. They see failures as a chance to learn and develop from their experiences. They are aware that failing is an unavoidable aspect of the game.

11. Innovative

The ability to innovate is one of the most essential qualities of successful entrepreneurship. The entrepreneur searches for and seizes on market opportunities to grow their business.

He is the one who brings new goods and services into the market intending to meet customers’ requirements.

12. Someone willing to take risks

A certain amount of risk accompanies any new company venture. However, it is an exceptionally essential element in entrepreneurship since the entrepreneur is the one who is responsible for the entire risk of the company. To be successful in business, the entrepreneur must possess an adventurous and risk-taking mentality.

Conclusion

Starting and running your own company may be a wonderfully gratifying experience, but not everyone is made out for the role of entrepreneur. Be honest with yourself about whether or not you have what it takes to be successful in business before making the jump.

Tips for a successful female entrepreneur

More women than ever before are starting their businesses and becoming entrepreneurs. No matter whether you are thinking about establishing your own company, need some guidance navigating the turbulent, unpredictable seas that are characteristic of entrepreneurship, or are just searching for some new inspiration, these bits of hard-won wisdom will undoubtedly be of assistance. Here is the list of top entrepreneur advice for attaining success in their respective fields.

Know where energy and time should be focused.

Having a business and a mother of two small children requires knowing where and what to focus. Event professionals and entrepreneurs alike may do more and better by concentrating on the duties and not allowing for extraneous thinking or distractions.

2. Learn how to take account of yourself.

Set objectives – track them and monitor them. Manage your requirements. Each element of personal responsibility and being honest with ourselves will enable any businessman to succeed. Women need to believe in themselves.

3. Before anyone else, you must believe in yourself.

By being self-confident, women, entrepreneurs learn not to seek acceptance or approval. As stated, believing in oneself enables women entrepreneurs to be confident and dedicated to overcoming setbacks or difficulties.

4. Don’t stop learning.

Learning is a job a female entrepreneur should never stop doing. Whether it continues to master a profession or a talent or learn a new one – continuous learning creates possibilities for improvement, new ideas, and opportunities.

5. Empower your surroundings

By not constantly demanding credit, giving others a chance, and empowering others, women may attract the best of the best – the best workers, the most incredible mentors, the best customers, etc.

6. Learn from errors.

Mistakes are a standard component of business growth, and every successful business person has made a fair share of mistakes along the way. The errors are the basis for growing, overcoming, and improving.

7. Learn to take responsibility.

Errors come with a price to pay – whether life changes or is tiny. But we may maintain our self grounded and dedication to learning and develop by taking responsibility. Women do not have to fear being flawed in the corporate world, but women may hold themselves responsible by assuming responsibility like the second point.

8. Learn to Say No

Learning how to say no as a female entrepreneur is essential. No poor choices, no terrible offers, no time constraints – even the difficult job of saying no in fear of appearing impolite. Women can’t do it all and have the opportunity to grow and build their companies. Learning to say no enables us to get familiar with the discomfort and learn to endure this suffering instead of feeling the need to do away with it.

9. Struggle

It is a necessary component of every fresh beginning. A million obstacles should not be enough to deter you from achieving your goals. Every setback will provide you with an opportunity to learn something, therefore see every obstacle as a learning opportunity. Allow the battle to serve as a source of motivation and to strengthen your commitment.

Your efforts and commitment will determine how far you can go in making your company a profitable venture. If things come naturally to you, don’t question them.

Take your path, whether it is filled with difficulties or stepping stones, since it will lead you to the pinnacle of achievement. Continue to put in the effort so that you may enjoy the rewards in the long term.

10. Have faith in your choices.

When it comes to operating your own company, never underestimate your talents. You start with a vision, and your choices will impact your company at every stage of the process.

11. The target audience

An essential aspect of your brand’s consistency is how you think about and communicate with your target market. Having a thorough and constantly developing knowledge of your target audience can assist you in making choices that will benefit your company.

Conclusion

Utilize this as a chance to demonstrate to the rest of the world that you are no less than anybody else in your field and to continue to climb the career ladder that you have set for yourself.

There may be moments when you will need assistance. Take the initiative and seek out your network of friends, family, and experts if you have any questions. A strong network is essential for every successful company.

The Top Richest Women In the World in 2021

Science says women are smarter and more active than men. They have also proven themselves in the field of business, and that too managed to be the wealthiest personalities all around the world. A woman has patience, perseverance, smartness, and a brain, all qualities required to be a successful entrepreneur or a leader leading an organisation to the highest point in terms of success and popularity. The year 2020 has brought up many changes in everyone’s life in various aspects. It has also resulted in the women identifying their talent and interest, which made them step into the business world, and studies have proven that it has increased to 36% more than the previous year. They came from all around the world from various countries and cultures and made themselves the best business person ever. So let’s have a look at their journey and success to become a rich personality as listed below.

10 Richest Women in 2021

1. Francoise Bettencourt Meyers

Francoise is none other than the granddaughter of the Founder of the L’oreal Paris Cosmetic Brand. She got her business as an inheritance from her mother, Liliane Bettencourt. Her grandfather worked at his company since the year 1997. Francoise, a 67 years old woman, helped Loreal be more precise and diversified than before by adding new products using various technologies and has built up the business in a profitable way. The company has a net worth of about 33.6 billion dollars but has been noticed to fall down about 6%in 2020 as the need for makeup decreased in the quarantine days. Recently the manufacture of the skincare products of Loreal has made the company more profitable due to the increase in cosmetic demand.

2. Miriam Adelson

Miriam holds a wealth of about 39 billion dollars only with the help of Casinos. She got this art from her husband, who has been a stake controller, and now she controls about 56% stake in casino operator Las Vegas Sands. As 2020 has affected us all, the same happened here. The company lost 985 million dollars as Sheldon Adelson died in January as the resorts and casinos remained closed due to lockdown. Although it opened in June 2020, it ended up losing 1.69 billion as its net loss. Miriam is 75 years old, currently living in the United States and has now decided to focus on the business in Macau in Asia and to sell the property in Vegas.

3. Sussanne Klatten

Sussane inherited a 19.1% stake from her mother, Johanna Quandt, who has passed away. Whereas her father, Herbert Quandt, made the BMW industry one of the most successful luxury vehicle markets. The car making company has been reported to get a profit of about 119 billion dollars in 2020 as the company has recovered from great losses from their past. The BMW company has increased its stock price by more than 93% since March 2020, being wealthier than ever before. Apart from this, Sussane has also got a pharmaceutical company from her grandfather, which is well known all around the world. She is a 58 years old woman residing in Germany having a net worth of 28 billion dollars.

4. Julia Koch

Julia is a 58 years old aspiring woman of the most famous United States. She lost her husband in 2019, David Koch. Now she is the owner of America’s largest private company as per the net revenue calculated recently. The company called Koch Industries has a net worth of 46.4 billion dollars. And Julia now serves as the board of directors in the company having a stake of 42% stake. Besides her, David’s older brother also holds the 42% stake.

5. Alice Walton

Alice is the daughter of Sam Walton and has lost a bit from being the world’s richest woman. But anyway, she owns a net worth of about 62 billion dollars and is expected to soon raise up her revenue in the near future. She is 71 years old and is currently staying in the United States who owns a company named Walmart. She gained about 7.4 billion dollars due to rising stock of about of her company up to 5% since March 2020.

6. Gina Rinehart

Gina Rinehart is a woman of 67 years, having a net worth of about 23.6 billion dollars and is a citizen of Australia. She is well known for being the richest person in Australia who serves as the chairperson of Hancock Prospecting Group, which is a mining and agriculture company. This was founded by her father, Land Hancock, which partially affected in 2020 but soon recovered by a stake of about 77% in the whole group. The majority affecting the company comes from the Iron ore department during the pandemic times.

7. Yang Huiyan

Yang is the only owner of 58% who owns the China-based real estate. Having got it from her father as the equity of the business since 2007 has the bet worth of 30 billion dollars. She is a 39 years woman staying in China currently.

8. Iris Fontbona

Iris is 78 years old and recently stayed in Chile. Her husband passed away in 2005, whose name was alAndronico Luksic, who established a beverage and mining fortune. She has a net worth of 24 billion dollars.

9. MacKenzie Scott

MacKenzie is the ex-wife of Jeff Bezoz, who was the Founder of Amazon, and as per the data, it is reported that they got divorced in 2019. This news became very famous because of his splitting property and business, which overall holds as the financial state. Then at the time of separation Bezoz gave away about 6 billion dollars to many non-profitable companies for social work. However, MacKenzie still has a net worth of about 53 billion dollars.

10. Jacqueline Mars

Jacqueline and own the pet care and food company Skittles and M&M with 40 billion sales. Their grandfather founded this company, Frank. C. Mars in the year 1911. She is an 812 years woman staying in the United States has an estimated worth of 32 billion dollars.

Conclusion

Women are doing extremely wonderful in the field of career and life and have also shown their charm in the business and monetary world. And has built up many business empires with a lot of revenues and success.

AirDoctor: Redefining the Customary Ways of Monitoring One’s Health

Since the inception of fourth industrial revolution, the world has witnessed a robust implementation of technology in various industries. Be it an IT or healthcare, almost every industry has experienced the glimpse of these technology in order to uplift their businesses.

AirDoctor is one such who beautifully implicated technological aspects for better healthcare experience for its customers. It is an interactive web app & application that matches travelers’ medical needs and local doctors’ expertise, making it easier for users for monitor their health. Moreover, being led by the Jenny Cohen Derfler, the Chief Executive Officer and Founder, the company has achieved many milestones in its pathway.

Tycoon Success appreciate the contribution made by Air Doctor and takes pride in featuring in its “Recommended Insurance Tech Solution Providers for 2021.”

Below are the highlights of the interview:

The Story behind Air Doctor Inception

Like any other tech giants of today, Air Doctor began in Jenny’s garage. During the initial days, Jenny and her team started to develop the platform and work as a bootstrap, using its limited resources to convert the idea into a reality. Her dream was to develop a technology and a global medical network. Thinking big from day one, they soon realized the difficulties finding and vetting doctors around the globe and of having a multi-platform app while vetting and recruiting a global doctor’s network.

While addressing her partner Efrat Sagi Ofir, she states that she with her would travel to Greece and then the UK in search of recruiting clinics with no working platform in their hands to show them. “Slowly but surely, clinics hopped on board and through the hard efforts and long hours a platform with a doctors’ network was created. The idea together with the small but talented and dedicated team behind it grew out to incorporate a larger and larger network throughout more countries across the world and with a better app to streamline the user journey,” says Jenny. Once the first corporate client joined, The Phoenix Insurance, while Jenny and her team covered just a handful of places across the globe, the speed in which they were able to recruit clinics and then attract more clients grew exponentially. Today the company covers over 1,700 cities across 61 countries around the world with over 18,000 physicians and cater to the largest insurers in the industry.

Products to Rely On

Jenny states that company’s main product is a complimentary service for Travel Insurers or OTAs to offer their customers a VIP experience while sick abroad. Using Air Doctor, end users have a streamlined and digital way to easily search, browse and book a doctor within a few taps. “Consultations can be set for in a clinic, at home or virtually,” says Jenny. “What is amazing about our product is that other than us and one other small company, no one else in the world has a solution for the international traveler,” she adds. She also states that irrespective of the language one speak or where he/she belongs to, Air Doctor can help and guide one through stressful times. While the company is pioneer in the international travel health arena, its second product focuses on the domestic population. Starting with the Israel, the company is planning to develop an offer to extend the great service it provides to international travelers, to locals who get sick or need to see a specialist using their private health insurance.

Into the shoes of the leader

Jenny Cohen Derfler, Air Doctor’s CEO, worked many years at Intel Corporation in executive positions around the world. After leaving Intel she was involved in 2 start ups within the electrical transportation industry before she founded Air Doctor. The experience working for a huge corporate with a global footprint brought by Jenny, as well as the rest of the founders, allowed Air Doctor to dare from day one to aim to find customers and doctors in 5 continents around the world without any fears. During the time at Better Place and ElectRoad, she gained the necessary experience in fundraising, marketing, and creating a strong team of supporters and shareholders. Jenny has demonstrated experience and character to rapidly adapt to changing realities and technologies in order to bring value to her target market.

Overcoming the Challenges

Jenny states that the moment COVID struck, and the world went into lockdown, the company saw a huge challenge ahead. “At the time we were seeing about 1,500 visits a month from only one business customer, and suddenly they crashed to almost nothing. Not knowing what the future would hold, how long the pandemic would keep the world in isolation, and many other questions everyone had, we had to make a decision; do we continue as is and hope travel picks up soon or do we pivot and make the best of the situation? Looking back today, I can confidently say that pivoting was the right call,” she asserts. Further, she states that the teams were able to foresee the change the insurance sector would undergo and place all their efforts in being the first ones to offer them the change and prepare for ‘the day after’. “During the past year, though travel has been low, and the company has not seen much traffic, we have been able to growth from 1 business partner to 11, all signed during the pandemic. More companies than we estimated want to be ready for ‘the day after’. A major adaptation was to add to our solution a telemedicine service based on our own doctors, in 15 languages and 24/7 with the ability to prescribe prescriptions. We understood people would not want to go to hospitals for treatment, fearing Covid and would prefer to do a video consultation or see a local specialist,” Jenny adds.

Building better customer Relationships

Jenny emphasizes that when looking at a customer, one must ask himself/herself, ‘how can I provide them with value?’ and ‘what are their pain points and how can we resolve them’. “Adding real value is the base of building a long-term relationship. Doing so sometimes implies putting your own benefit second,” she adds. She also when the Phoenix came aboard, we had a network coverage in 3 countries. Since they needed at least 18 selected countries to launch, our whole team (including myself) worked relentlessly days and nights to recruit the necessary clinics in those countries and provide The Phoenix with what we promised on time. There is nothing impossible for us, only challenges that we need to transform into opportunities.

One cannot work without the other. Every team member comes with not only their work experience, but they come with their life experience as well. Each one has ideas and can contribute way more than just what they were hired to do. When you give a customer support rep extra responsibility and a project of their own for example, their eyes light up and they take full ownership with amazing results. Everyone can influence and at the same time everyone is accountable for the results.

Upcoming Prospects

Jenny addresses that the industry has changed course and gone from a conservative giant to an innovative machine where non-oiled rusty components will soon be obsolete. Businesses who do not provide maximal value to their customers cannot hold their grip on the top and so either they have to change their ways or give way to newcomers who do. With the new direction, insurtechs of all kinds are seeing major success, and she believes Air Doctor is riding that wave as well. The company provides a valuable service which helps insurers innovate while significantly cutting their costs down. “2021 will see our clients base burst out, while 2022 will put our Brand name as a global player,” Jenny expresses.

121Advisor: Redefining customary Business ways through Digitalization

In an interview with Tycoon Success, Kevin Steer—the Chief Executive Officer and Founder of 121Advisor, emphasizes over the exceptional journey put forth by the company of achieving many milestones in its pathway. Its flagship product which is also to be the all-encompassing solution provider known as ‘Customer First Connected Enterprise Digital Framework’. Driven with strong motive, thus quoting “we don’t follow trends, we pioneer them” the company has paved a strong stature for itself to march on.

Through this special issue, “Recommended Insurance Tech Solution Providers For 2021,” Tycoon Success shows its gratitude and appreciation towards the contribution made by the 121Advisor in the business world.

Below are the highlights:

Products to Rely On

Kevin states that over the past 10 years the company has implemented many disruptive online solutions including Referral Management with Marketing Automation (for Banks), Mobile Point of Sales, Online Direct Selling, Online Claims, Agency Distribution, Online Customer Service Portals & Corporate Websites. He also emphasizes that with the growth of AI & chatbots; 121Advisor implemented disruptive solutions including multilingual Chatbots & Robo Advisors along with AI based Predictive Analytics / Machine Learning for predicting New Products, Lapsation, Fraudulent Claims & future predictions for Investment Funds.

Into the Shoes of the Leader

Being experienced and having worked in the insurance & takaful sector for years, the Chief Executive Officer states that 121Advisor’s mission was to provide disruptive InsurTech & FinTech solutions for insurers, takaful operators & banks. As a CEO & a ‘techie’, Kevin has always been looking for new disruptive solutions to continue evolving the business. It all started with his working for an Artificial Intelligence Company in 1986, which piqued his interest in AI. Kevin states that when 121Advisor started seeing the evolution of Chatbots, Robo Advisors, Predictive Analytics, Behavioral Intelligence & Robotic Process Automation—the company started researching on AI solutions and the team implemented 24×7 multi-lingual Chatbots, Robo Advisors for lifestyle financial planning, as well as implementing Predictive Analytics solutions for predicting new products to buy, lapsation of policies, fraudulent claims & future grow/decline of investment funds; which are integrated with RPA solutions to trigger workflows to notify the relevant people. Moreover, he highlights in the year 2014 the company became profitable and 121Advisor used the profits for R&D on developing new disruptive solutions. Here is a graph that shows the company’s growth over the past decade.

Overcoming the Challenges

Kevin addresses the fact that as most millennials in Asia Pacific do not understand financial planning, and often max out their credit cards and get into debt; there is a need to help educate them on their lifestyle financial goals and recommend products that they can buy online. With the launch of u12know, he states that one might see that this will become a disruptive knowledge portal offering advice on lifestyle financial & (in future) health goals. Making them understand their needs and create a plan to help them build their lifestyle & business financial plans. “For each country, this will be translated into the local language,” quotes Kevin.

During COVID-19 pandemic, 121Advisor saw the need to offer financial services and health services online with lifestyle financial & health advice. Kevin and his team recently launched a knowledge portal u12know (www.u12know.com) in Malaysia, that provides lifestyle financial advice—for single, married, family, retired & my business. This will continuously be extended to include lifestyle financial goals with recommendations for financial and business products, including company’s multi-lingual chatbot & Robo Advisor—which provides advice on financial goals.

A peek into Key aspects

When asked about the factors of the company which helps business, Kevin emphasizes over some key aspects which are listed below, in his own words:

Referral Management

He states that a bank in Malaysia, wanted his company to deliver a Referral Management solution in 3 months, this included defining KPIs for each product, interfacing with back-end sales, and synchronizing status of agents daily, then auto assigning to the relevant sales agents based on the referral product required. 121Advisor delivered the solution and went live in 3 months, currently used by 6,700+ users referring an average of 170,000 referrals per annum.

Mobile Point of Sales for Insurance

He mentions that one of company’s insurance customers wanted an agent mobile sales solution delivered in 4 months, this includes product setup, quotation, and proposal, auto-underwriting and online submission to the insurer—121Advisor delivered the solution and went live in 4 months currently used by 700+ Agents across 3 insurers.

Agent Distribution Solution

With its agent distribution solution, Kevin states that a number of Agent Leader Corporations (ALCs) wanted company to compute their commissions, bonus; then based on n-tier hierarchy, manage the performance and track KPIs for agent promotion / demotion—depending on whether they met their targets, including integration with their insurance/takaful companies. Once the ALC managers approve payments, it makes online payment direct to the agents. Then 121Advisor delivered these solutions in 2 – 4 months, based on the integration requirements with the insurance/takaful company, currently utilized to compute 2,000+ agents across 4 insurers.

Customer Service Portal

Kevin addresses that the Customer Self Service Portal is an on-demand access point enabling customer to view their insurance/takaful account, anywhere and anytime. This enables the policyholders to view their policies and certificate details via a simple internet connection. The portal provides a safe avenue for customers to update their personal information, pay premium, switch funds, print documents, update beneficiary details, request policy changes and engage in filing claims and processing, which traditionally would take weeks to be executed due to siloed lines of business. The platform also supports automated workflows that are triggered by certain customer activities which are routed to relevant departments and customers are kept informed via emails or messaging. “Providing a portal for your customers with the convenience of self-servicing, customers can enjoy the freedom of doing what’s convenient for them, when they want anywhere,” says Kevin.

Predictive Analytics Models (PAM)

121Advisor solutions focus on predictive marketing & sales, customer service, new business underwriting, personalization and claims management to build Predictive Analytics Models (PAM) for Banking, Insurance & Takaful.

Multi-lingual Chatbot for Financial Insurance & Takaful (FITbot)

Kevin states Multi-lingual Robo Advisor and chatbot that utilizes hybrid trees and natural language processing (NLP) to engage with customers to offer a more personalized customer experience and generate more referrals. He also mentions company’s 24×7 multi-lingual FITbot which has benefits such as:

It changes the way people think about customer engagement.
It reduces customer service costs by up to 40% by implementing 24×7 intelligent bots.
It delivers personalized customer experiences by proactively understanding the customer via real-time lead scoring algorithms and providing a personalized interactive user experiences.
Its personalized experiences generate more warm leads that can be routed to financial advisors, live chat direct marketing, or direct online purchase.
It leads continuous improvement using machine learning algorithms that adapts to changes in topics and conversations over time.
When it cannot answer a question, it directs to live chat customer support.
Its predictive personalization rules engine enables companies to quickly configure their financial product recommendations based on lifestyle goals and identified needs.
It integrates with sales tools and customer databases via secure authenticated APIs.

Choices Online Store (COS)

Kevin states that through Choices Online Store (COS) insurers and takaful operators can provide direct purchase of products online. It also can integrate with Multi-lingual Chatbot for Financial Insurance & Takaful (FITbot) robo-advisor services as well as referrals via Referral Management & Marketing Automation (ReMMA). Also, the Choices Online Store (COS) allows insurer and takaful operators to leverage a mix of technological innovations from the Enterprise Digital Framework and allows carriers to configure their online products through the Enterprise Product Configurator (EPC) and offer directly to consumers via WebPortal Solution (WebPoS). It also allows businesses to setup a product catalogue, via customizable product page templates, for categorized and convenient research on multiple product comparisons to enhance the selection process. Kevin also asserts that online buyers are allowed with benefit and cost comparison, quotations generation, online purchase and e-payment for convenient purchase process. The sales are guided with needs analysis based on client’s financial needs and lifestyle, so clients make informed decisions. If clients need hands-on advice FITbot can help them guide through the process or get connected with e-advisors online. The e-advisor can be registered with the chat service which can help track KPIs and referrals for performance management

Top 10 Billionaires in the World 2021

The rest is an attribute of a person that everyone wants to acquire at a certain point in time. This is one of the most important aspects for most people who have been earning billions over the past. Most of the people globally look forward to these business tycoons are their icons as they make great monetary figures and have played a crucial role in the revolution of the world through their business ideologies.

Bernard Arnault

Bernard Arnault is one of the most prominent and successful French investors, businessmen and art collectors that has been ever known. He has been setting a benchmark in the entire investment platform and has revolutionized the world through his amazing vision. He was born on the 5th of March 1949, and he had been known as the richest man on earth through his net figures by August 2021. He has a net worth of 198.5 Billion USD. Bernard is the chairman of LVHM and Christian Dior. He started his professional career in 1971, and since then, he has been setting up a legacy for himself after he took the acquisition of LVHM.

2. Jeff Bezos

One of the most prominent names, which most people worldwide have a clear idea about, is Jeff Bezos. Jeff Bezos is one of the most successful and globally known business ideas as he has been the president of Amazon. Amazon is one of the most prominent E-Commerce platforms which has been functioning all over the globe, and just basis is the mastermind behind this huge company. Jeff Bezos was born on the 12th of January 1964. He is a business tycoon and an investor. Jeff Bezos has a huge net worth of 194.9 billion dollars

3. Elon musk

A name which has been gaining a lot of attention in today’s date because of his knowledge and expertise and his visionary of revolution of the entire world, it’s very obvious to talk about Elon Musk. Elon Musk has been one of the most prominent names in the entire evolution of automobiles and space. Elon Musk is a person who generated and provided the world with the idea of PayPal. After a certain amount of time, Elon Musk started a company known as Tesla, which field which luxury cars were completely based upon electric motors. Tesla cars were highly ambitious, and the designs were made in a specific way to create a huge boom in the market. He also all the company is known as space X, which deals with a different type of researches associated with space. Elon Musk has a net worth of 185.5 Billion USD

4. Bill gates

Technology has always been a blessing in the modern era. Most technological gadgets like a laptop or mobile phone do need an operating system. One of the most common operating systems widely seen in most computers and laptops is Microsoft. The mastermind behind Microsoft has created a huge empire of technological gigs in today’s world is bill gates. Bill gates are the founder of Microsoft and have been one of the most prominent business types in the whole world. He has a net worth of 132 billion dollars.

5. Mark Zuckerberg

A person who has shaped the world of social media in today’s date is Mark Zuckerberg. Mark. Zuckerberg is the founder of Facebook and is one of the world’s leading business tycoons of today’s date. Facebook recently acquired huge social media companies like WhatsApp and Instagram, which does an extended arm for Mark Zuckerberg and his business. Mark Zuckerberg created Facebook and his co-founder in the year 2004, and since then, he has been witnessing the growth of social media. He has been widely famous for his extensive work of different methodologies of Facebook and has a net worth of 130.6 Billion dollars.

6. Larry Page

Larry Page is an American business magnate, Internet entrepreneur and a great computer scientist. He is famously known as the co-founder of Google, along with Sergey Brin. Page was born on March 26, 1973. He was not only the chief executive of Google but also became the CEO of Alphabet Inc. It has also been known that Page is an investor in Tesla Motors and has also invested in renewable energy technology with the help of Google, which is one of the most widely spread platforms. The page has a net worth of 11,640 crores USD.

7. Larry Ellison

Lary Alison is an American businessman who is also an investor, executive chairman, chief technology officer and former chief executive officer of oracle corporation. He was born on 17 August 1944. He was listed as the ninth wealthiest person in the US and the tenth wealthiest person in the world. He has a net worth of 11,630 crores. Ellison wrote a book named “An Intimate Portrait of Larry Ellison and Oracle. In the year 1997, Ellison was awarded the golden plate award of the American academy of achievement. He was also inducted into the bay area business hall of fame and was recognised as a successful businessman.

8. Sergey brin

When every person has to look out for something over the internet, the one website everyone relies upon, Google, is. Google has been the largest search engine that has been functional in a long period, and the co-founder of this huge company is Sergey brin. Sergey brin, along with Larry Page, founded the huge search engine known as Google. He was born in the year 1973 on the 21st of August. After completing his education Larry Page and started working on search engines and then launch Google. Brin is not only the co-founder of Google but also is the co-founder of alphabetic. And PageRank. Sergey brin has a net worth of 112.8 B dollars.

9. Warren Edward Buffet

Warren Edward buffet has been widely popular all around The World because of his theory of investments. He has truly fascinated many investors worldwide with his great fascinating investment method, which provides guaranteed success to the investors but in the long term. He is an American philanthropist and the CEO of Berkshire Hathaway. Warren buffet has a net worth of 101.6B.

10. Francoise Bettencourt Meyers & Family

Francoise Bettencourt has been one of the world’s largest businesswomen. She is also the world’s richest woman. Francoise Bettencourt has been a huge name for herself after becoming the founder of loreal, one of the world’s largest companies that deal with their associated products. She had been dressed in a stick catholic home but has had great Wall exposure, which provided her with the platform she has today. She has a net worth of 92.9billiom dollars.

These are the top 10 richest individuals which the world has seen. They have utilised their business ideas in the best possible way and has created a signature in the whole world of business philanthropy.

Kelly Bagla : A Gem in the Jewel of Business Legality

Meet Kelly Bagla, a best-selling author, Minternational award-winning business attorney, a powerful women and what not. Being the Chief Executive Officer and Founder of Bagla Law Firm, APC, she has spent her entire career helping entrepreneurs start and grow successful businesses. Also, her unique ideology and methodology raised her company in achieving many milestones in its pathway.

Tycoon Success such admire such leaders and takes pride in featuring Kelly as the cover for “The 10 Most Recommended Law Firm to watch in 2021.” Below are the highlights of the interview:

A peek into Kelly’s Journey

Originally from England, Kelly began her legal careerat one of the world’s most prominent international law firms. By 2009, she realized that starting her own firm would better allow her to concentrate on her passion: helping businesses to thrive in the United States.

“I love helping international entrepreneurs establish a presence in the U.S.,” Bagla says. “I work with entrepreneurs and investors abroad to properly set up legal entities in the United States. Whether they are launching a new business, or want to base a subsidiary here, I can help. The laws in this country are complex, and it is important that those who want to establish businesses here do it properly. The United States is a highly litigious country, and failure to properly protect yourself can result in lawsuits, and loss of assets. That’s why it’s vital to structure everything properly from the outset,” Bagla explains. Thus, she states that she wrote a short e-book explaining the U.S. legal system and the process for foreign based businesses looking to do business in
the USA. One can get a free copy of the book here: https://www.baglalaw.com/books-by-kelly/

Compassionate towards Clients

Kelly’s clients are domestic and international entrepreneurs, investors, and CEOs who are in the early stages of establishing companies. Her international clients are innovators and investors from a wide array of industries ranging from digital entertainment to cyber security to healthcare products.

“My international clients in particular, trust Bagla Law Firm because I’m an immigrant myself. I came to the U.S. for many of the same reasons international investors and entrepreneurs want to come here. The possibilities for business owners are endless. I became a business owner after learning from some of the most brilliant business attorneys on the planet. In launching my own firm, I experienced the unique challenges of setting up a U.S. based business, which can be complicated. This first-hand experience has helped, as my international clients know that I’ve personally done this myself for multiple businesses I own,” says Kelly.

Adjacent Ventures

In addition to helming San Diego, CA based Bagla Law Firm, Bagla is also the founder of Go Legal Yourself! – an online business formation company, along with two best-selling books by the same name. Meanwhile, the Second Edition of Go Legal Yourself! was released in early 2021.

The ethos underlying everything Kelly has done, is a fierce belief in entrepreneurship. She explains, “I watched my father in England work in a factory for years, saving and strategizing the entire time. Ultimately, he was able to buy the factory he worked in, which was incredibly impactful. I saw the hard work he put in, and the sense of pride he had in becoming a business owner. I knew I not only wanted to do the same, but I wanted to help others
experience that sense of accomplishment, and independence.”

Continuing Kelly says, “The desire to protect and aid those brave enough to dream big is what motivates me. Whether it’s through my work as legal advisor to incoming companies, or when I’m writing a book to tell people how to protect themselves when setting up new ventures, or hosting a podcast (Go Legal Yourself Podcast) aimed at educating future entrepreneurs. Everything I have done is to help others achieve their own version of the American Dream,” she adds. Incidentally, Kelly’s podcast, Go Legal Yourself! has been named a top 20 Law
Podcast by Feedspot which is available in 25+ countries.

Like all entrepreneurs, Kelly also faced some initial challenges, when launching her own law firm and her subsequent enterprises. “There will always be people who are fearful and try to steer you away from embarking on your own venture. I assume they are well-intentioned, but if everyone were afraid to dream big or to take a risk, we wouldn’t have medical research companies; we wouldn’t have the Teslas of the world. So, I chose not to listen to the naysayers, who thought leaving the comfort of a large law firm was too big of a risk. I did it, and it was a great decision that I’ve never regretted,” she says.

To grow her law firm, and her subsequent businesses, Kelly says she has never stopped taking advantage of every opportunity to learn from successful business owners who came before her. “I listen to a lot of audible books while I’m working out or walking my dogs. I am always looking for inspiration, and looking for ways to improve,” she says. Kelly credits books like Secrets of Closing the Sale, by Zig Ziglar, and Grant Cardone’s Secrets of Selling as being particularly helpful in growing her businesses.

Both her own experience in running a business, and watching her father become a business owner also taught her to be prepared to work incredibly hard as an entrepreneur, which is something she continues to do each day. “My husband runs a construction company, so we get up incredibly early. He’s up by 3:00 am and I’m up by 3:30 am. We take our dogs out for a long walk. Then, before most people are awake, I’m already working out,” says Kelly, who was named Ms. Southern California 2010, and still holds a professional body-building card.

A peek into Kelly’s Life

Kelly also makes time each day to appreciate the beauty and the blessings of God, in what might be best described as simple meditative practice. “San Diego is beautiful, and I make sure to appreciate the beauty surrounding me. I work extremely hard, but I also take the time to enjoy the beauty and blessings, and results of my hard work every day. If you don’t take the time to enjoy the fruits of your labor, and the blessings around you, then there’s no point in working so hard,” she muses.

Kelly is also in her office early, available to meet the needs of overseas clients in different time zones. She also makes sure to network a little bit each day, as she’s quick to note that as a business owner, she needs to remain connected and involved in her community and her industry.

By early evening, she leaves her office, though she remains available for calls until retiring for the evening. “My husband and I have a nice dinner, a glass of wine, and take another long walk with the dogs to enjoy the sunset,” she says.

Her weekends are filled with more of the same. With learning as her favorite hobby, she spends her free time reading and traveling, along with playing with her dogs, and exercising. “I often listen to a sales presentation while I’m doing other things. I’m a lifelong learner and listening to a talk by Tony Robbins or the like while I’m exercising is a great way to stay in a mindset of success,” she says.

The Queen of Business Law

Suffice it to say, her hard work has paid off. Bagla Law Firm has been named Best International M&A Law Firm by Acquisition International, and the winner of Innovation & Excellence Awards 2021 by Corporate Live Wire. Kelly was named a Businesswoman of the Year by the San Diego Business Journal in 2018. She was also named the “Powerful Women Entrepreneur” of the year at the 2017 DREAMS Inspiration awards. She has been featured on all San Diego news outlets, along with appearances on national news programs. Not surprisingly, when a client coined her the “Queen of Business Law®” the nickname stuck.

So, what advice would the Queen of Business Law offer to those looking to launch a company in the U.S? “You must believe in your product,” Kelly says. “If you don’t nobody else will.” Moreover, she advises international and domestic entrepreneurs take the time to build a solid foundation. “You need to structure your business properly from the start. There are a lot of new innovative business structures that are designed for companies that want to give back to the community through civic initiatives and incentives. Some of these business structures make a
lot of sense for new businesses, as they are a great way to immerse yourself in the community, all the while ensuring you have the protections that proper business structuring affords,” she explains. “No matter what business structure is ultimately the best for your venture, it’s essential that everything is done legally, and meticulously by the book,” says Kelly. “After all, how high you fly is based on how strong your foundation is.”

Bagla says her favorite quote that she has lived by is “Why blend in when you were born to stand out.” – Guru Granth Sahib.

Nicole Carter: Generating Opportunities for All with Carter Consulting, Corp.

Very few people find their fulfillment in helping others. Some are enthusiastically passionate that they feel honored by assisting people and marking their presence in the corporate sector. Nicole Carter is one such leader who finds this as her prime source of motivation. She is quite passionate about helping others grab employment opportunities to sustain their families and livelihoods.

Ms. Carter founded Carter Consulting Corp. to provide technical support and resource development services to non-profit and faith-based organizations. Nicole leads the company in providing grant writing, capacity building, networking, leveraging, marketing, compliance and development training services.

Taking the onus at Carter Consulting, Corp.

Nicole is the firstborn daughter of a southern pastor and a registered nurse. They instilled into her the importance of servicing the community at a very young age. Nicole’s parents, also entrepreneurs taught her the importance of work ethic and civic leadership. Her father, nationally recognized as the foremost authority in grant writing taught her all the tools and tricks of the trade. Her mother was instrumental in demonstrating to Nicole compassion, care and sympathy for those who need it the most. Social justice, community service and economic development are hardwired in Nicole’s heart and brain.

Since the dawn of the company, Nicole has burnt the midnight oil determined to be the standard in corporate leadership, community resources and community support. Her mission is to see all individuals have equal accesses to healthcare, economic opportunities and social supports. Ms. Carter’s dedication and passion for helping others has allowed her to gain all the necessary experience, relationships and knowledge to lead.

Changing lives with Carter Consulting, Corp.

As a Women Owned Minority Business with SBA 8(a) and HUBZone certification, Carter Consulting is committed to excellence and creating innovative and flexible solutions for its clients. The company excels at project management and resource development. From planning and plotting to execution, the team offers honest consultation services and individualized resource offerings.

Carter Consulting, Corp is led under the direction and vision of proud owner and CEO Nicole Carter. Being a proven business mentor, a passionate community representative and a thriving business owner, she aims at aiding other minority individuals, non-profits and businesses to succeed and thrive in the markets they serve.

Ms. Carter is quite passionate about creating community projects that will last and make a tangible difference to the communities who need assistance the most. She has served as project director for HUD, DHHS, Dept of Commerce, Dept of Education, and additional funded programs. Nicole aided the State of Tennessee’s Department of Military with audit/ programmatic compliance with their grants and grants. Nicole is a regular contractor for numerous federal departments; serving in the capacity of panel chair and chairperson. Moreover, she has played a key role in implementing several programs for social service agencies from California to Mississippi in diverse programs and communities.

Under the leadership of Nicole, Carter Consulting offers a wide range of services to its clientele. They aim at improving efficiency, effectiveness, resources, personnel, leverages, board development and budgets. Carter Consulting combines its excellence and experience in compliance, staff training, recruiting, HR, administrative support, and contract negotiations to provide its clients with guided options.

No matter the odds, the team never fails to offer the best quality in their services.

Carter Consulting, Corp provides their services nationally with several global clients. The most commonly requested services include funding research, proposal development, and grant review. The process begins with an intimate interview with the client to learn their needs, barriers and successes. This is followed by searching for various funding options that suit the stated needs of the clients. After this, the team develops proposals in response to RFP’s which require robust assessment, requirement compliance, consultation, and devising individualized solutions to complete the final draft.

Once the draft is completed, the team proofreads it, submits the proposal to the funding source, and waits for a response.

Having a commitment to the community and organizations who share her mission; Nicole implemented a Nonprofit Technical Assistance Program. The vision behind the program is to aid non-profit organizations to grow and provide better sustainable and high-quality services to the communities they serve.

Through this program, the company will visit the client site and conduct an analysis of their operational and program design and implement a Correction Action Plan which is an action strategy for sustainable and effective management to improve effectiveness. Corrective plans may include aspects such as: Incorporation and Tax-Exemption, Board Development, Funding Sources, Budgeting, Networking, and Community Collaborations, Staffing & Volunteers, Capital Campaigns & Fund-Raising, Technology & Social Media, Event Planning, Program Implementation, Rural Access, etc.

The Correction Action Plan is then offered to the client; which if followed results in better processes and procedures, detailed timelines and benchmarks; helping the client to serve the community in a better way and grow.

Nicole also developed the “Non-profit and Federal Funding” Workshop which is a free community training aim at providing the essentials in building a nonprofit and locating funding. She has also created several micro-enterprises and small businesses to providing opportunities for others to thrive in the corporate sector. With a national certification from NAHRO as a Section 8 Housing Specialist, she has offered different training programs with HUD and State Departments of Housing.

Road to success

With a massive pool of experience, skills, and knowledge by her side, Nicole led the expert team at Carter Consulting, Corp. to serve a plethora of clients within the country and outside and secured more than 50 Million dollars.

For the past three years, Nicole has secured nearly 10 million dollars in Local, State, and Federal funding. Moreover, she has established more than 32 grassroots/community-based organization and assisted in the initiation of more than 50 Housing and Economic Development programs, including education and employment, crisis intervention, job training, counseling, emergency food assistance, recreational, housing and rehab, elderly, healthcare, domestic violence, family development programs, and whatnot.

Just recently, the company was awarded more than 4 million dollars in contracts and grants. The same year, Nicole led the company to own the first minority hemp farm in Tennessee and acquire three buildings for rental property.

A strong network of corporate relations, smart formulation of strategies, well-planned collaboration with the community, and critical planning and plotting allowed the company to acquire a $500,000 apartment complex with $375,000 cash.

Nicole believes that by collaborating with the community, Carter Consulting, Corp can fulfill the needs of various stakeholders and provide unique support to them.

Future roadmap for Carter Consulting, Corp.

The corporate sector is tough and competitive, so Nicole adds that it is vital to cement her position in the industry and mark her presence in the market. She believes in minority inclusion and social equity and works to ensure that all have the same accesses to corporate growth.

Nicole believes that by standing together with the community Carter Consulting can achieve new heights and help thousands of persons in not just nationally but abroad as well.