Success comes through ambition, a hard work ethic, inspiration, and motivation. The words of great business leaders showcase the tools they have used to inspire their team. A team should hold onto the vision of their business persistently; having a few phrases or words that motivate you to work harder to achieve maximum growth can give employees the support they need to thrive. Having a leader to look up helps the team to concentrate, and avoid making the same mistakes they did. Every team needs a helpful nudge every once in a while, Sam Khashman is one of the inspirational entrepreneurial personalities and business leaders, whose story gives people the incentive to push for success.
Originally founding Technology Partners, Inc. (dba ImagineSoftware) in 2000, Sam Khashman made his vision of developing workflow centric systems a reality. He leveraged his 20+ years of experience in executive leadership and extensive background in systems integration, process efficiency, and imaging systems to develop ImagineSoftware’s revenue cycle management system (RCM). He is well recognized in the healthcare industry for combining complex processes into efficient, single system solutions. He has led the development and commercialization of more than 20 software products in all 50 states, serving more than 200 million American patients.
TAKING CLIENT’S NEED TO HEART
Since the beginning, ImagineSoftware has been striving to meet the needs of clients. Their feedback has helped the company to create the path their product offerings have taken. Whenever ImagineSoftware can develop a new product, utilizing partnerships to bring solutions and solve problems for clients. Here, clients drive success and they take their needs to heart. That is why; they have been able to appeal market-wide by truly providing a system focused on making medical billing easier and more profitable for all individuals involved.
COMPANY’S FUTURE PERSPECTIVES
Stay at the forefront of new developments has become a priority today.
“I see taking ImagineSoftware to the next level by leveraging smarter technology by designing new tools that will continue to differentiate us within the industry. Continued growth in mind, we plan to add strong resources to our team while continuing to expand our research within healthcare. Additionally, leveraging new and existing partnerships to give our clients the solutions they need to navigate healthcare billing in reimbursement effectively,” explained Sam.
There have been many great accomplishments throughout the journey. Creating a culture second to none and watching ideas put into action to create what Imagine is known for today, to start. The medical industry is only just beginning to realize what the future could bring. Artificial intelligence alone will pave the way for great things and Sam and his team look forward to participating.
He shared, “We will continue providing solutions that make it easier for our clients to do business. Imagine will continue growing by leaps and bounds, ultimately becoming a household name in healthcare while staying true to the core values and beliefs we have held from the beginning.”
OVERCOMING THE HICCUPS
In this modern business, everything moves fast and organizations that remain stagnant don’t last. That is a simple fact of the world. A company should not settle for small improvements.
“To stay competitive, we regularly need to undergo performance transformations to make sure we remain agile in our market. I try to make sure that during times of transformation, I am leading the charge to make the transition meaningful. I want my team to understand the bigger picture: why these changes are happening, how it will help make us better, and ultimately, how it will improve the service we provide our clients. If I don’t practice what I preach why should they? My role is often more visible than most, which makes it imperative to harness my team and inspire change when necessary, but everyone plays a role in transforming the way we do business,” stated Sam.
SECRET SAUCE– MAJOR LEADERSHIP PRINCIPLES
Truly caring about clients and delivering custom software solutions with the utmost value help create the secret sauce behind ImagineSoftware. The company practices servant leadership, listening to the needs of others and doing what they need to take care of them. With forward critical thinking, ImagineSoftware views its comprehensive RCM solution (powered with AI) and unparalleled servant leadership approach as key differentiators to overcome historical RCM solutions in the healthcare industry.
DEFINITION OF SUCCESS
Success can take on many forms. For Sam, success is when accomplishments are celebrated with Imagine. He believes developing a leader’s growth of mind and recognizing hard work and dedication along the way is important. This encompasses everyone, not only those who work for him but those who he works for as well.
NEW IDEAS IMPLEMENTING IN THIS POSITION
There is more opportunity than ever to capitalize on success while realizing huge goals. Samand his team have a simple plan, they listen and generate. They follow trends and take note of major events that will impact business, and then adapt to accommodate. Expanding farther within the healthcare ecosystem, Sam is planning to add several resources to his team in the coming years to accomplish this. The ‘cutting edge’ aspect of ImagineSoftware is the ability to continuously learn from existing practices. This drives innovative development and creates intelligent automation that helps clients achieve optimal performance with measurable results.
LEADERSHIP STYLE AND SKILLS
The company was expanding, and Sam had to take the next step. He trusted his team in their abilities. Becoming more transparent and encouraging two-way communication, he had to stop simply handing out work but instead start providing direction. Changing the personal mindset from manager to leader is difficult in both realization and acceptance. He had to question his abilities, acknowledge his weaknesses, and focus on the direction he wanted to take the company. In doing so, he truly feels that he has been able to provide a level of leadership that encourages a team mentality.
“Imagine is not just a company, we are a family and we’ve all formed a cohesive sounding board to drive innovation within our organization. Working in an environment that inspires suggestions and opinions for project improvements, learning and respecting each other,” asserted Sam.
VISION AND FACTORS FOR THIS SUCCESSFUL JOURNEY
Sam Khashman shared, “Becoming a leader like almost anything in life takes practice. Despite the phrase ‘born leader’, no one is born knowing how to lead, it’s developed over time. This is true for my life. I knew I had great ideas and I wanted to bring them to life. I was pretty good at communicating those ideas with energetic passion and hoped to sell on that. Practicing leadership and self-awareness took time to realize my strengths and weaknesses for leading others.”
“When you first start building a company, everyone is working hard towards the same goal: to create a sustainable and viable product line and managing this process became front of mind. Over time, with growth and success, priorities shift, and this is when a true leader is needed. I am continually evaluating my actions to make the best version of myself I can,” he further added.
CHARACTERISTICS OF A BUSINESS LEADER
A leader should make sure his words, beliefs, and actions match. Leaders should be decisive while employing critical thinking skills to determine the information to build an opinion. As the top executive, a person should always care for his team members just as much as heshould care about other people. Practicing servant leadership and building strong relationships with clients, partners, and co-workers, while remaining grounded is crucial to the success of an organization.
A dynamic business leader, Sam Khashman has been leading the ImagineSoftware towards higher altitude. He is an amazing entrepreneur with multiple leading skills. His firm,ImagineSoftware is an advanced deviation from traditional RCM, offering greater visibility into different organizational departments; information technology, revenue mix, patient engagement, and patient population.