Exclusive Interview Archives

A Peak into Chastity Heyward’s Inspiring Journey: Delivering Unparalleled Educational Support with Sylvan Learning Center

“We are redefining education, breaking down barriers, and shaping a brighter future where every student has the opportunity to thrive academically and beyond!” – Chastity Heyward

As said, “Exploring the journey is more exciting than the final destination.” We learn about ourselves along the journey, follow our hearts, and understand how to make our vision a reality. Well, in this article, we will highlight the unique story of a proven leader in business and education with exceptional knowledge and unwavering determination – Chastity Heyward, the franchise owner of a prominent Sylvan Learning Center in Murrieta, CA.

Her entrepreneurial path is nothing short of inspiring. Chastity’s career began with a great passion for education and a desire to positively impact the lives of young people. She has since carved out a successful path for the company by maintaining growth since taking control.

With a degree in education, she started a career as a teacher, developing her abilities and cultivating a keen awareness of the difficulties students confront in today’s cutthroat society. Chastity was driven by her ambition to build a more individualized and productive learning environment and by her entrepreneurial spirit. Her exploration of the franchising opportunity with Sylvan Learning Center, a leading provider of educational services, was prompted by this. Recognizing the brand’s innovative approach and proven track record, Chastity seized the opportunity to make a tangible impact on her community.

The magnificent woman turned her Sylvan Learning Center into a center for academic empowerment through her steadfast commitment and unrelenting pursuit of excellence. She delivered unmatched educational support by fusing cutting-edge technology, customized curricula, and a staff of committed instructors. Today, Chastity’s franchise stands as a testament to her entrepreneurial prowess and commitment to educational excellence. She continues to inspire countless students, helping them unlock their full potential and achieve their academic goals. This leading lady also takes part in several other professional, academic, and humanitarian endeavors.

Overall, Chastity’s journey presents the transformative power of passion, expertise, and a drive to create a brighter future for young minds.

Sylvan Learning Center: At a Glance

A renowned educational institution, Sylvan Learning Center of Murrieta offers an assortment of essential services to empower students and promote academic achievement. Sylvan of Murrieta offers individualized lessons that cater one-on-one education to each student’s needs, enabling them to succeed in topics like arithmetic, reading, writing, and test preparation. To make learning interesting and successful, their knowledgeable tutors use cutting-edge teaching techniques,

interactive technology, and an interesting curriculum. Students are given the tools they need to succeed academically at the Sylvan Learning Center of Murrieta, whether they are trying to catch up, get ahead, or develop critical skills. Sylvan has made a name for itself as a reliable partner in fostering students’ growth and realizing their full potential because of their extensive educational programs.

Journey Towards Educational Excellence and Academic Success

The way education is given is being revolutionized by the Sylvan Learning Center of Murrieta. They offer students of all ages and skill levels a revolutionary learning experience by incorporating cutting-edge technology, individualized curricula, and dedicated educators. A diverse group of learners, from struggling children with IEPs, 504 plans, and SSTs seeking academic support to close learning gaps to high achievers hoping to achieve even more, make up their clientele. Whether a student needs help filling in knowledge gaps, getting ready for standardized examinations, or improving critical thinking abilities, the team customizes its programs to match each student’s specific needs. Every student should have the opportunity to achieve, according to the team at Sylvan Learning of Murrieta, and they are committed to giving them the skills and self-assurance they need to succeed academically and beyond.

Overcoming the Obstacles On the Way

In the ever-evolving education industry, they recognize the primary challenges faced by students and parents alike. The one-size-fits-all approach to education, which ignores the unique needs of each student, is a significant barrier. Chastity and her team at the Sylvan Learning Center of Murrieta take on this challenge head-on by providing individualized tutoring courses that consider each student’s particular needs. Knowledgeable tutors use cutting-edge teaching strategies and interactive technology to create a personalized learning environment. They make sure that students get the attention and direction they require to overcome obstacles and succeed academically by concentrating on individual progress and offering tailored help. They work to remove obstacles and offer inclusive, accessible education that satisfies changing industry expectations and empowers students to reach their full potential.

Future Goals: On Personal and Professional Levels

Chastity Heyward has set her sights on ambitious goals both personally and professionally over the next five years. On a personal level, she wants to keep growing and developing while maintaining a positive work-life balance and taking care of her relationships and overall well-being. Professionally, Chastity Heyward aims to broaden her influence as a writer and business consultant.

She plans to expand her reach through “Heyward Marketing Lab,” her other business, in addition to running a Sylvan Learning Center of Murrieta franchise. Chastity wants to offer professional

marketing services that are specifically suited for small business owners and entrepreneurs through this company. She intends to help them succeed in the cutthroat industry by utilizing her knowledge and experience, allowing them to accomplish their objectives and forge a strong presence. Chastity is motivated to leave a lasting impression as both a supporter of education and a trusted resource in the business consulting realm, empowering others to succeed in their respective fields.

Words of Wisdom by Chastity Heyward

For entrepreneurs just starting, here’s valuable advice: Embrace the journey and embrace failure. Starting a business is a rollercoaster ride with ups and downs. Learn from your failures and view them as stepping stones to success. Stay persistent, adaptable, and always open to learning and evolving. Surround yourself with a supportive network, seek mentorship, and don’t hesitate to ask for help. Believe in your vision, stay focused on your goals, and have the courage to take calculated risks. Remember, every setback is an opportunity for growth, and every success is a testament to your resilience. Trust the process, keep pushing forward, and remember your passion and purpose.

If you want to achieve jaw-dropping success in the cutthroat business world, get obsessed with your mission. Success demands unwavering focus, relentless drive, and an unshakable belief in yourself. Embrace failure as a stepping stone to greatness and learn from every setback. Surround yourself with a tribe of winners who will push you to new heights. Master your mindset, conquer your fears, and take massive action. Innovate, disrupt, and consistently deliver insane value to your customers. Stay hungry, stay humble, and never settle for mediocrity. Remember, your destiny is in your hands, and with the right mindset and relentless commitment, you can create an empire that leaves a legacy. So go out there, defy the odds, and unleash your greatness on the world!

May Bahjat Kanounji: A Steadfast Leader Spearheading Change

Established in 2016, BloomingWear is a retail lingerie brand of Nama Arabia Apparels Co. Ltd., a flourishing business by the Al Nahdi family, known for more than 40 years in the field of wholesale in Saudi Arabia for their successful investments across a broad spectrum of industries, ranging from personal care to fashion, food, and beverage, among others.

Inspired by the visionary Mrs. Huda Al Nahdi, BloomingWear was born to cater to the daily needs of Arab women. The brand is keen on offering its clients the confidence and comfort they crave through its wide range of high-quality lingerie, undergarments, homeware, sportswear, faith wear, maternity wear, bridal necessities, and beauty accessories. Top Saudi-based designers meticulously craft all these products using the highest quality fabrics.

The brand caters to women of all ages and life stages, including single and married, brides-to-be, expectant mothers, and young girls transitioning into the beautiful world of womanhood. BloomingWear is also the go-to lingerie store for all ladies and gentlemen looking for gifts for all occasions.

The lingerie brand has grown exponentially in just seven years since its inception, expanding from only four stores in its first year to more than 35 stores nationwide. This can be attributed to the brand’s focus on customer satisfaction and ensuring every woman feels comfortable, happy, and elegantly sexy.

The Steadfast Leader

With over two decades of experience in operational strategies and customer-centric marketing, May Mahjat Kanounji serves as the CEO of BloomingWear. May’s exceptional skills in making crucial decisions, overcoming business challenges, and transforming brands earned her recognition as one of Forbes’ top 50 impactful marketing and communications executives in 2020.

May joined the retail industry after meeting the Retail Guru George Davies, the visionary behind several incredibly successful household brands, including NEXT, George at Asda, Per Una at Marks and Spencer, and FG4 in the Middle East. He helped May understand that listening to all comments and feedback from employees and customers is a cornerstone for success.

“Working with him opened my eyes to the dynamic aspect of this industry, to the importance of change and its impact on customers. Working in retail is filled with excitement and opens countless opportunities to keep up with changing consumer behavior, new trends as well as cultural and economic developments. This is especially true in a country like Saudi Arabia, which has witnessed massive changes with the upcoming vision 2030,”- she explains.

As a CEO with a marketing background, May offers a unique perspective to BloomingWear. She understands marketers’ inherent advantages in providing long-term and future-focused strategies. She strongly emphasizes the customer, recognizing their central role in the brand’s journey. Leveraging her deep market knowledge, May strives to create exceptional experiences for BloomingWear’s clientele.

Effective communication is a key part of May’s leadership style. She believes fostering strong relationships between departments and externally with clients and suppliers is essential for the organization’s success. May’s marketing background also enables her to promote social responsibility and inclusion within the workplace, thus helping BloomingWear remain a responsible and inclusive brand.

“Diversity and inclusion have always been at the heart of our Company’s strategy. We firmly believe workforce-diverse teams produce diverse ideas, so we tend to recruit both Saudi and ex-pats of mixed origins. We allow for flexibility in attendance and working hours. We respect gender diversity and address inequalities through transparent dialogue. We listen to all voices during meetings and ensure our employees feel respected, safe, and secure at the workplace. This also creates a sense of belonging, so Blooming feels like one big family,”- states May.

Bringing Change

One of the primary differentiators of BloomingWear lies in its commitment to providing Arab women with precisely what they need and desire. Unlike several other retail brands in Saudi Arabia that primarily caters to non-Arab women, BloomingWear understands the importance of tailoring its designs to suit the needs of its clients.

To ensure its designs align with customers’ needs BloomingWear employs local designers in its head office. BloomingWear’s designers also actively engage with customers and conduct regular market visits to stay on top of the evolving world of fashion.

Tackling Challenges

One of the critical challenges the industry faces is its high turnover rate, and the brand constantly works on various strategies to increase employee retention. This is undeniably one of the most critical challenges encountered by any business, as, by the time May and her team trains and passes knowledge to employees, they quit opting for non-retail positions that may be less demanding.

On the other hand, as in different regions of the world, inflation took a toll on BloomingWear, with customers becoming increasingly price sensitive and cutting back on their spending. Hence, the brand is also paying special attention to its pricing strategy.

Finally, BloomingWear also faces challenges concerning data, where it strives to collect data from different channels (offline, online, loyalty) to provide a more unified personalized shopping experience for its customers.

Looking at the Future

The brand is planning to expand both vertically and horizontally adding more product categories to the range but also expanding the brand in new markets outside Saudi Arabia and strengthening our position in becoming the top shopping destination for comfortable elegance for women.

Nada Qureshi: Empowering Entrepreneurs and Transforming Lives

Nada Qureshi, an accomplished digital marketing manager, has embarked on an extraordinary journey from scaling renowned brands to becoming an influential entrepreneur dedicated to empowering professionals to achieve success in their own ventures. With over a decade of experience in digital marketing, Nada’s strategic expertise has played a pivotal role in the growth of several prominent organizations within the Gulf Corporation Council (GCC).

“I have had the privilege of joining three different startups as the digital marketing in charge, and in each instance, I played a pivotal role in transforming these companies into household brand names. Through innovative digital marketing strategies, I propelled their growth and success, leaving a lasting impact before moving on to new endeavors,” remembered Nada.

“Continuing my journey, I had the opportunity to work with two multinational companies renowned for their dominance in the real estate and luxury fashion industries where I was recognized for multiple campaigns, both locally and globally”

Having worked with startups as the digital marketing lead, Nada has been instrumental in transforming these companies into household brand names. Through innovative digital marketing strategies, she has driven their growth and success, leaving a lasting impact before moving on to new endeavors. Nada also thrived in roles within multinational companies in the real estate and luxury fashion industries, where her employee engagement campaigns earned recognition, including a Guinness World Record, and showcased her expertise in delivering innovative marketing campaigns.

Transforming Careers Across the Region

Born and raised in Dubai, Nada was always passionate about entrepreneurship, but it remained a distant dream. However, she couldn’t ignore her entrepreneurial spirit for long. In July 2008, she made a bold move to join forces with her business partner to democratize entrepreneurship and make it accessible to all skilled employees. This led to the inception of The Startup Factory UAE, a comprehensive agency that serves as a one-stop-shop for entrepreneurs, providing them with complete support to plan, start, and grow their dream businesses and design the lives they aspire to lead.

Through its range of professional services, mentorship programs, and supportive community, The Startup Factory bridges the gap between corporate professionals and the exciting world of entrepreneurship. Under Nada’s leadership, the organization has fostered a culture of innovation, collaboration, and growth, empowering countless aspiring entrepreneurs to take the leap and build their ventures.

The more Nada got coached by experienced entrepreneurs, the more she realized that a lack of support was a major factor contributing to the high failure rate of startups within the first five years.

This realization fuelled Nada’s passion for entrepreneurship even further, and she took it upon herself to assist students, professionals, mothers, and even retired individuals in transforming their unfulfilling careers into purposeful journeys they could be proud of.

“Over the years, I have noticed that this mindset shift isn’t restricted to ‘employees becoming entrepreneurs’ because many people have what it takes to be successful entrepreneurs but lack the financial literacy and tools to take the leap. That’s why, this year, we have dedicated significant resources towards creating defined programs and mentorship packages for this purpose,”- Nada said proudly.

Tackling Challenges

Nada strongly believes that the current entrepreneurial landscape is entirely saturated with excessive market noise mainly generated by individuals and entities who lack the necessary expertise to consult and educate entrepreneurs effectively. This noise often comes from so-called ‘marketing gurus’ and ‘marketing agencies’ who make massive promises but fail to deliver on their claims or provide no substantial value at all. Sadly, this phenomenon has created a sense of distrust and disillusionment among aspiring entrepreneurs, widening the gap between people and their confidence in their abilities to succeed in the world of entrepreneurship.

Prioritizing Diversity and Inclusion

A Pakistani/Egyptian by heritage, Nada had the privilege of growing up in the vibrant and diverse city of Dubai. She profoundly values and embraces diversity, considering it an integral part of her identity. She deeply recognizes the strength and richness that diversity brings to professional and personal experiences.

In a fortunate turn of events, Nada decided to transition The Startup Factory to a remote work model two months prior to the global COVID-19 lockdown. This foresight proved immensely beneficial for the organization during the challenging period of lockdowns and travel restrictions. As the world shifted towards remote work and remote opportunities became more prevalent, The Startup Factory was able to tap into a talent pool beyond geographical boundaries.

As a result, The Startup Factory now boasts team members in six different countries. The hiring criteria for the company are solely based on the individual’s personality and skill sets rather than their physical location. This approach allows The Startup Factory to assemble a diverse team of professionals who bring unique perspectives, talents, and experiences to the table.

Mission and Vision

Under Nada’s leadership, The Startup Factory’s vision extends beyond business success. She firmly believes that entrepreneurship can bring about meaningful change and enable people to design their dream lives, set their own boundaries and create a lasting legacy through their ventures.

The Startup Factory aims to make entrepreneurship and financial freedom accessible and effectively support every skilled individual.

The Startup Factory’s mission is to empower individuals with the needed knowledge, resources, and support to unlock their entrepreneurial potential. They foster a culture of innovation, collaboration, and excellence while promoting social impact and sustainability. By democratizing entrepreneurship and providing comprehensive education, networking, and mentorship opportunities, The Startup Factory strives to create a thriving ecosystem where aspiring entrepreneurs can build successful businesses that drive innovation, create positive change, and shape a better future.

Future Roadmap

Looking ahead, Nada Qureshi and her team at The Startup Factory are committed to making entrepreneurship accessible to all aspiring individuals. By creating affordable and standardized courses and programs, they aim to empower individuals from diverse backgrounds to pursue their entrepreneurial dreams.

Through Nada’s vision and leadership, The Startup Factory is transforming lives, fostering entrepreneurship, and creating a positive impact in the business world.

Wilson Chan: The Man Behind AT-Vibe Technology, Offering Comprehensive Intelligent Solutions

In our ongoing efforts to dig into the names of the CTOs that are well-acclaimed for their innovative approaches and leadership qualities, we have found some extraordinary findings. On that note, Wilson Chan, CTO of AT-VIBE TECHNOLOGY, has emerged as one of our star performers this edition. Wilson is an industry veteran and leader with more than 20 years of expertise in the IT field, covering a variety of technical jobs like server management, networking, automation, and software development.

The innovative leader recently had a virtual discussion with us where he took us through his professional journey, his organization, the primary vision, future goals, and more. For this story, we think the knowledge presented would be pertinent and helpful in guiding our global audience toward their goals. The excerpts of the conversation are below. Let’s begin now!

Wilson’s Professional Journey: At a Glance

Wilson has spent the past 20 years actively seeking out new experiences and educational opportunities, which has helped him develop his skill set and keep up with new technologies.

He experienced three setbacks while pursuing his entrepreneurial goals, each of which brought unique difficulties. He persisted through these trying moments, though, never wavering in his resolve. He has learned priceless lessons from these setbacks about resiliency, flexibility, and the value of making mistakes in order to improve.

“Throughout my career, I have developed a deep passion for exploring innovative solutions and pushing the boundaries of technology. This passion, along with my wealth of knowledge and constant drive for development, have all contributed to the professional that I am today, said Wilson.

AT-VIBE TECHNOLOGY LIMITED

Established in the year 2020, AT-Vibe Technology Limited is a cutting-edge firm committed to propelling the progress of intelligent urban centers. Utilising the potential of applications for automated intelligence, the Internet of Things (IoT), Artificial Intelligence (AI), and Big Data is their main goal. Their mission is to rethink the idea of smart offices, transform the landscape of smart infrastructure, and spur new developments in healthcare with their wide array of intelligent solutions.

Mission and Vision of the Company

AT-Vibe Technology Limited is driven by a mission to enable the advancement of smart cities through inventive technological solutions. The entire team is dedicated to fostering the creation of intelligent, secure cities that enrich the lives of individuals and enhance the overall social fabric.

As a forward-thinking company, AT-Vibe aims to set the standard as a leading supplier of automation intelligence, IoT, AI, and Big Data solutions. They want to transform the landscape of smart infrastructure, reinvent the idea of smart offices, and spur innovation in the healthcare industry, all with the ultimate objective of improving the quality of life for people who live in metropolitan areas.

Standing Ahead of its Competitors: The Key Differentiating Factors

AT-Vibe Technology Limited sets itself apart from rivals by a number of noteworthy features. The company’s mission is to develop safe, intelligent cities that improve people’s quality of life while creating a more favorable social climate. First of all, the team is made up of exceptionally talented individuals who have deep industry knowledge.

Due to their extensive experience, they are able to recognize the unique problems their clients encounter and provide them with solutions that are unique and effective. Second, they prioritize customer delight, working to build long-lasting relationships by providing unmatched service and support. Last but not least, the company’s persistent commitment to innovation and staying ahead of technical changes enables it to offer cutting-edge solutions that support the success of its clients.

AT-Vibe’s Journey of Overcoming Challenges

In the dynamic landscape of the technology industry, numerous challenges arise, including the rapid rate of technological development, severe competition, and changing client expectations.

AT-Vibe Technology Limited, however, takes on these difficulties head-on by consistently emphasizing research and development. The team is able to provide clients with cutting-edge solutions because of the continual investments they make to stay on top of the newest trends and developing technology. Additionally, they actively interact with the clients to learn about their dynamic needs, enabling us to offer solutions that are both scalable and flexible. By fostering a culture of flexibility and agility, they successfully negotiate the difficulties specific to the sector, placing us at the forefront of technical development.

To Be an Inspiration for Innovation &Collaboration

Wilson Chan wants to be regarded as a visionary leader who fosters innovation, encourages cooperation, and leaves a favorable mark on the sector. He does this by creating his mark as an inspiration for both innovation and collaboration. He is driven to create ground-breaking solutions that improve the quality of life in smart cities through his work with AT-Vibe Technology Limited. He aspires to be recognized for initiating positive change, empowering people, and making a substantial contribution to the ethical and responsible advancement of technology.

An Ideal Work Culture Nurturing Creativity and Innovation

At AT-Vibe Technology Limited, there is an environment that nurtures creativity and fosters innovation, all while prioritizing the well-being of the employees. They embrace a culture of open communication, collaboration, and idea-sharing among the team members. Wilson provides his employees with the freedom to experiment with new ideas and take calculated risks in order to foster creativity. The workplace is inspired and motivated by continuous brainstorming sessions and rewards for creative ideas. They also place great importance on respect for and support for the team members’ well-being, ensuring a healthy and effective work environment.

Wilson’s Approach to Leadership

My leadership philosophies focus on adaptation, ongoing learning, and effective communication in the middle of this always-changing environment. I wholeheartedly welcome change and encourage my team to do the same, fostering an agile and open-minded culture. It is crucial to develop strong relationships based on mutual respect, trust, and openness. I provide leadership and encouragement to my team members so they can overcome obstacles and thrive in this fast-paced workplace. We successfully navigate the tornado of changes while staying steadfast in our vision and goals by establishing a culture of constant development.

Plans to Flourish in the Future: Professionally and Personally

Wilson’s personal priorities are to continually increase his education, develop his leadership skills, and build major relationships within the sector. He will place a high priority on developing personally, keeping work and personal lives in harmony, and responsibly contributing to technological innovation.

His professional goal is to make AT-Vibe Technology Limited a well-known and powerful player in the market. In order to achieve this, we must advance technological innovation, establish effective alliances, and provide our prestigious clients with unmatched value. Additionally, he hopes to increase the company’s footprint in new areas, eventually making a significant contribution to the growth of smart cities on a larger scale.

Ritjana Ceveli: Empowering Talent Across the World

Meet Ritjana Caveli, an accomplished CEO and Co-founder of ERC International – an Executive Search Consultancy dedicated to providing exceptional Human Resource Services, including Recruitment, HR, Diversity & Inclusion, and Nationalisation. With 16 years of experience in Emerging Markets, Equity, and Education, Ritjana has made significant contributions to the industry and has a strong track record of executing investments and restructuring businesses across the GCC and Global Emerging Markets.

Having worked for top investment funds such as Aberdeen Asset Management, Masdar, and Dubai Investment Group, Ritjana’s corporate experience has equipped her with a wealth of knowledge and expertise. She has also been a keynote speaker at various forums in Malaysia, Singapore, Indonesia, Bahrain, Dubai, and Saudi Arabia, where she has shared her insights and experience.

She also works closely with the nationalization programs in the GCC, particularly Emiratisation, where she has been instrumental in empowering the local workforce to bring positive change to their countries.

Ritjana holds a degree from the prestigious London School of Economics and has lived in different parts of the world, which has given her a unique perspective and a deep appreciation for culture and history. Her biggest passion when she’s not working is traveling and exploring new cultures.

Establishing the Company

Ritjana established ERC in 2016 with a small team in Dubai. At first, ERC started as an Emiratization boutique search firm, which later got involved in Saudization and from their Ritjana helped it diversify its services in recruitment and executive search services servicing clients in Asia, the Middle East, and East Europe with an angle of D&I and focus in bridging the gap and creating more opportunities for minorities and women.

As the CEO and Co-founder of the company, Ritjana now aspires to have teams across Asia, Europe, and Africa, enabling ERC to stay close to its clients. This international presence will enhance ERC’s ability to serve its existing clients, spanning 17 different geographies, and infuse an international flavor into its operations. By strategically positioning teams across different continents, Ritjana aims to strengthen ERC’s customer relationships, understand local nuances, and provide tailored solutions that align with its client’s specific needs and cultural contexts. This expansion plan reflects Ritjana’s commitment to delivering exceptional service while fostering meaningful connections with clients worldwide.

“When we started off, just like with every new business, the challenge was building a strong rapport with clients and earning their trust. However, for us as a team, we saw challenges as opportunities and were able to overcome them together united as a team. Setting up this business as someone who didn’t come from the background wasn’t an easy ride. However, as an entrepreneur, you learn that there is no Plan B; you have to keep on pushing and delivering upon your commitments.”– remembers Ritjana.

Bringing Change

ERC International sets itself apart from other recruitment companies through its distinctive End-to-End Account Management approach. The company strongly emphasizes developing an in-depth understanding of market sectors, taking it a step further by integrating diversity into its services. ERC fully acknowledges the significance of diversity across nationality, gender, minority representation, and sexual orientation. By embracing and celebrating diversity, ERC crafts customized talent solutions for organizations and corporations operating in diverse borders and markets. This inclusive approach enables ERC to access exceptional talent from around the globe and offers equal opportunities to top talents, irrespective of their geographical location.

Synchronizing with Recent Developments

Ritjana places great importance on staying competitive in today’s fast-paced and ever-changing environment. She and her team participate in webinars, conferences, and strategy meetings to better understand their clients’ talent strategies. They then take this information back to their drawing board to determine if any internal operational or delivery processes need to be changed or adjusted to deliver better outcomes for ERC’s clients. To aid in their efforts, Ritjana and her team use AI-driven tools in sourcing and research, along with various techniques to expedite their research skills, as part of ERC’s brand promise of delivering within 48 hours.

Standing Out

ERC International stands out in the market for several key reasons. Firstly, the company is known for its resilience and resourcefulness, always finding innovative solutions. Secondly, it prioritizes transparency in client relationships, fostering trust and open communication. Another distinguishing factor is ERC’s commitment to fast service delivery, addressing the common stigma associated with recruitment companies. ERC has built a strong reputation for fulfilling commitments promptly.

Ritjana believes one of ERC’s key strengths lies in its multicultural team across five countries. This diverse composition provides the company with a unique advantage. It grants the company much-needed access to a wide range of talent pools and deep cultural understanding, enabling it to offer comprehensive solutions to clients that go beyond recruitment. The ultimate goal for ERC International is to establish long-term partnerships with their clients, acting as trusted business advisors rather than simply a talent placement agency. This holistic approach involves going above and beyond to provide value-added services and strategic support to clients, driving their success.

By embodying resilience, transparency, and swift service delivery, combined with a multicultural team and a commitment to comprehensive client solutions, ERC International has carved its place in the market as a trusted partner and valuable resource for businesses seeking exceptional talent and strategic guidance.

“In the last 3 years, we have been closely involved and supporting the ever-growing startup ecosystem in the Middle East by supporting their teams to grow with tech talents, programmers, data scientists, CTOs, etc. We are proud to partner with some of our clients and see their growth become our growth,”- Ritjana.

On Women Entrepreneurs

Ritjana is deeply passionate about advocating for women in entrepreneurial roles. She firmly believes that the increasing representation of women as entrepreneurs has significantly impacted business and economic growth within the country. Women-owned businesses have a vital role in society, not only by generating employment opportunities but also by driving demographic shifts and serving as a source of inspiration for future generations of female founders. Ritjana recognizes the UAE’s remarkable progress in promoting women’s entrepreneurship, showcasing the breakthroughs made by women in overcoming barriers and achieving success. As a woman, she takes immense pride in witnessing the strides women have taken on their entrepreneurial journeys. However, she also acknowledges that there is still work to achieve complete equality and empowerment.

RiskXchange: Changing the World of Cyber Security for Better

Founded by Darren Craig, RiskXchange is a leading information security technology company, which helps companies of all sizes fight cyber threats by providing instant risk ratings. RiskXchange provides a powerful AI-assisted, yet simple automated, and centralized unique 360-degree security risk rating management approach. It generates objective, quantitative reporting on a company’s security risk and performance, enabling organizations with evolving requirements to conduct business securely in today’s open, collaborative, digital world.

Establishing RiskXchange

Darren has amassed over 27 years of experience in Cyber Security, tracing back to his early days as an apprentice in electronics. Following the completion of his training, Darren had the privilege of honing his skills with renowned organizations like Philips, Motorola and Natwest Banking Group. It was during his tenure as a network security engineer in Natwest Banking Group that he began delving deeper into the intricate realm of security.

As his knowledge expanded and confidence soared, Darren embraced a bold opportunity to embark on an entrepreneurial path. Joined by a group of trusted colleagues, he ventured into the world of entrepreneurship and established a security-focused startup. The venture surpassed all expectations, culminating in a remarkably profitable exit a mere five years later.

Following his successful stint at the security start-up, Darren’s desire to broaden his business acumen and collaborate with major banking corporations motivated him to join IBM. Within IBM, he held various influential roles in global business and sales. However, he soon recognized a pressing need for a groundbreaking solution within the cybersecurity industry. This realization ultimately led him to make the pivotal decision to leave IBM behind and establish RiskXchange in 2017.

“My journey has been long and arduous, but it has been worth it. It has equipped me with a unique perspective on the industry and allowed me to bring innovative solutions to the market. I am proud of my journey and its impact on the cybersecurity industry,”- remembers Darren.

About RiskXchange

RiskXchange understands the overwhelming nature of cybersecurity threats and compliance issues that businesses face, regardless of their size. In response, this cyber security firm has meticulously crafted its service to be refreshingly straightforward. With RiskXchange, clients do not need to possess specialized cybersecurity expertise to navigate the complexities of protecting their businesses. The company’s comprehensive range of user-friendly and simple services empowers clients to confidently utilize their solutions without unnecessary complications.

RiskXchange’s commitment extends beyond monitoring clients’ cybersecurity posture and compliance. The firm also diligently monitors their supply chain, ensuring that all vendors and partners adhere to best practices. This capability provides significant relief for companies relying on extensive networks of suppliers and partners, as it can be challenging to keep track of everyone’s compliance status.

In the event of any issues, RiskXchange offers expert guidance on resolving them, eliminating the need to hire expensive cybersecurity professionals. Moreover, with their 24/7 monitoring, RiskXchange maintains constant vigilance for potential threats or compliance issues. This proactive approach enables the prevention of problems before they even arise, granting clients peace of mind and enabling them to focus on the smooth operation of their businesses.

Solving Primary Challenges of the Industry

As an Information Security technology Company, RiskXchange can help solve several challenges facing the cyber security industry, such as:

Evolving Threat Landscape: RiskXchange offers 24/7 monitoring and threat detection services that can help organizations stay on top of the latest threats. Our service is designed to be adaptable and can keep up with the changing threat landscape, so you don’t have to.
Shortage of Skilled Professionals: With RiskXchange, organizations don’t need to hire teams of expensive cybersecurity professionals. Our service provides expert advice and monitoring, which can help fill the skills gap and give organizations the support they need to protect their networks and systems.
The Complexity of Networks and Systems: RiskXchange offers a comprehensive service that can monitor networks and systems and applications across both cloud-based and on-premises internet-facing environments. Our service is designed to be scalable and adaptable, so it can handle even the most complex systems.
Lack of Cybersecurity Awareness: RiskXchange can help raise cybersecurity awareness by providing easy-to-use services that don’t require deep technical knowledge. Our service can help organizations understand their security posture and identify areas for improvement.
Compliance and Regulatory Issues: RiskXchange offers compliance monitoring services that can help organizations stay on top of regulatory requirements. Our service is designed to be flexible and can be customized to meet the specific compliance needs of each organization.

In a nutshell, RiskXchange offers organizations a comprehensive solution to overcome the challenges prevalent in the cybersecurity industry. With its range of services, RiskXchange provides comprehensive, scalable, and adaptable solutions that enable organizations to stay ahead of the ever-evolving threat landscape. It also assists in bridging the skills gap by offering expertise and support, helping organizations navigate complex networks and systems. Additionally, RiskXchange contributes to raising cybersecurity awareness within organizations and ensures compliance with regulatory requirements. Overall, RiskXchange equips organizations with the tools and knowledge needed to effectively address the multifaceted challenges of the cybersecurity landscape.

Disrupting the Industry

Under Darren’s leadership, RiskXchange is disrupting the cybersecurity industry by providing innovative, more effective, and efficient solutions than traditional approaches. The company’s technological prowess is built upon a distinctive platform that harnesses the power of machine learning and artificial intelligence. This cutting-edge technology enables RiskXchange to analyze massive volumes of data and swiftly identify potential threats in real-time. By leveraging these advanced capabilities, RiskXchange sets itself apart as a trailblazer in the cybersecurity domain, providing organizations with unparalleled protection and peace of mind.

One of the main key ways that RiskXchange is disrupting the industry is by providing a more comprehensive approach to cybersecurity and associated compliance requirements, which cover the new evolving Digital Operational Resilience Act as well as existing security frameworks including IOS 27001, NIST 800-53, and many others. Rather than focusing solely on network security or application security, RiskXchange provides a holistic view of an organization’s entire cybersecurity posture including compliance. This includes assessing vulnerabilities and compliance in third-party and fourth-party vendors, evaluating the risks associated with cloud-based services, and monitoring social media, the Dark web, and other online hacker forms for potential threats.

The organization is also disrupting the cybersecurity industry by making cybersecurity more accessible and affordable for businesses of all sizes. By leveraging cloud-based technology, RiskXchange provides its services at a fraction of the cost of traditional security solutions. This makes it easier for small and mid-sized businesses to implement effective cybersecurity measures and protect themselves against potential threats.

Another area where RiskXchange disrupts the cybersecurity industry is through its commitment to providing a user-friendly interface and experience. Recognizing the importance of accessibility and ease of use, RiskXchange has developed an intuitive platform that simplifies the management of cybersecurity risks for businesses. By offering a user-friendly interface, the company enables organizations to navigate and utilize their services with ease, even for users without extensive technical expertise.

Lastly, RiskXchange is disrupting the industry by taking a proactive approach to cybersecurity. Instead of adopting a reactive stance where incidents are addressed after they occur, RiskXchange’s technology is specifically designed to proactively identify and mitigate potential threats before they have a chance to cause harm. This helps businesses stay ahead of the curve and prevent cybersecurity incidents from occurring in the first place.

Looking at the Future

As a leading provider of innovative cybersecurity solutions, RiskXchange has set its priorities for 2023. With a focus on growth, the cybersecurity company now plans to expand its reach and increase its customer base through targeted marketing efforts and strategic partnerships. This includes investing in new technologies and hiring additional sales and marketing staff to increase visibility and drive revenue growth.

In order to achieve these goals, RiskXchange will heavily invest in its workforce by prioritizing employee training and development to enhance their skills and enable them to deliver the best possible service to customers. In addition, the company is committed to fostering a positive workplace culture that values diversity, equity, and inclusion.

On the other hand, RiskXchange is continuously developing new products and services that meet the evolving needs of its customers. This includes investing in research and development to create cutting-edge cybersecurity solutions that provide greater protection against emerging threats.

Customer satisfaction remains a top priority for RiskXchange. The company understands that every organization has unique requirements, and it is committed to delivering the highest level of customer service and support. RiskXchange actively engages with its customers, seeking to understand their specific needs and challenges. This customer-centric approach enables the company to tailor its solutions and provide personalized cybersecurity strategies that align with the unique requirements of each customer.

Overall, RiskXchange’s priorities for 2023 demonstrate its commitment to growth and customer satisfaction while investing in its workforce and developing cutting-edge products and services to meet its customers’ evolving cybersecurity and compliance needs.

Vladimir Penkov: Chairman and Senior Partner of Penkov, Markov & Partners, Navigating Legal Matters with Robost Solutions

With its latest issue, Tycoon Success Magazine is back with some successful business executives who are making a difference through their ideas and creativity. Here is the success story of an accomplished businessman and lawyer with years of enriched expertise in the relevant field. An industry veteran renowned for his efforts to positively influence the legal profession, Vladimir Penkov is the Chairman and Senior Partner of Penkov, Markov & Partners, one of the leading legal firms in Bulgaria.

The Man of the Hour

In the key position of Chairman, Vladimir Penkov is successfully spearheading the firm and taking care of the different legal matters for a number of the firm’s long-standing clients. His areas of expertise include negotiations, legal research, drafting, and client representation in a variety of commercial law areas, including banking and finance, corporate law and commercial contracts, competition, privatisation, and foreign investments; investment management; mergers and acquisitions; project finance; public procurement; licencing and know-how agreements; tax law; telecommunications; media and IT; energy law; and renewable energy sources.

“There are often unforeseen obstacles in the way of becoming a reputable lawyer at a reputable international law firm like Penkov, Markov & Partners from a state employee-lawyer in a ministry or a foreign trade organisation in a socialist country. The visionary leader summed up his professional experience by saying, “Adapting to a democratic state ruled by the rule of law with a free market economy demands not only vision and initiative but also confidence, patience, tenacity, and endurance, as well as a lot of hope.

Empowering the Legal Reformation in Bulgaria

Penkov, Markov & Partners is the first law firm in Bulgaria with a modern work structure. It was founded in 1990, immediately following the democratic changes in the country, with the goal of strengthening the rule of law, establishing best business practises and a level playing field for companies.

Since the beginning and up until the present, we have worked hard to fully satisfy the individual demands of our clients and have developed the essential methodology for doing so, which is followed by all of us. This calls for delivering more than just theoretical “cabinet knowledge” and having the guts to think creatively and beyond the box, to combine knowledge with the wisdom of court and life practise. This gives us the assurance to look for unique, creative solutions and to support them alongside our clients the prominent practitioner stated.

Towards a Positive and Innovative Transformation

In the direction of a positive and innovative transformation, a more rapid response to the actual needs of the clients is made possible by the combination of professionalism in various legal fields, empathy for the client’s problems, and public engagement. This also increases motivation and commitment to find (often unexpectedly for the client) the most suitable innovative solution. This calls for fortitude and tenacity.

These are Penkov, Markov, & Partners’ own professional standards.

This describes the developed corporate culture of Penkov, Markov & Partners, which is an effective source of individual inspiration and an amplifier of accomplishments. This is the change that Penkov, Markov & Partners is trying to bring about.

All clients who seek to take advantage of fine investment opportunities and therefore need the appropriate specific legal support, personal commitment, and the feeling of a path walked together could benefit from this approach.

Overcoming the Major Hurdles Along the Way

The primary hurdles for Vladimir included starting a firm without any experience, resources, equipment, or clients, as well as working on the many new laws that were about to be adopted in Bulgaria at the time.

Second, it is difficult to make conventional results and stick to a way of thinking because new legal disciplines have been rapidly growing in recent years.

In addition to the previously mentionedstumbling blocks, it can also be difficult to come to the right conclusions and establish clear action plans while maintaining the autonomy and independence of the team. The best advice, which could offer the client the greatest efficiency and comfort, is rarely the first professional legal opinion that is available.

From the Chairman’s Desk

In my book ‘The Colourful World of a Lawyer’, which came out recently, I try to give myself an answer to these and some other questions, if that is at all possible. When you have solid professional training and come from a nation where nearly everything was controlled by the state and then all of a sudden things start to shift, having the flexibility to start a business and organise it is simultaneously not only a huge challenge, but a strong motivator as well. I started taking the planned action right away, applying what I had already learned while also picking up a lot more knowledge. When you lose focus, you stop noticing a lot of little but significant aspects of life.

The founder of a company wants to do most of the work himself for as long as possible or to supervise closely. This, in turn, makes it very easy for some to pass on their own obligations to him. Office work becomes an obsession and appears to practically eliminate other significant aspects of life, such as having enough time and providing for your family, or kids.

At the very least, I want to be known as an “approachable, smiling, pleasant boss, always polite and calm” at the end of my work. I’m attempting to make up for my past failings by giving my three grandchildren, friends, and, why not, myself, more love and care.

If I can, I strive to direct all of my expertise and skills towards “visioning, company development, and training.” I dream of pursuing goals that require new ideas and innovative thinking, as the founder of a venture finds it harder to withdraw from the work and the problems of the organisation he has created entirely and continues, despite advancing age, to put forth a committed effort, finding it difficult to achieve the right balance.

Disrupting the Legal Industry

Penkov, Markov & Partners has set the bar high for other market players in terms of innovation and setting up working and resting environments that are conducive to the highest levels of qualification. The good communication and understanding within the team, as well as the qualification opportunities, are a consequence of the already established firm culture and the high motivation of the colleagues to often find the best innovative solution.

The Future Plans of Penkov, Markov, and Partners

To contribute to the strengthening of the reputation of Bulgarian law firms and the country as a promising destination, not only for tourism but also for more investments. The team will be required to combine, perhaps through mergers, even harder work in support of judicial reform and the required changes to the Commercial Act, as well as efforts towards more expeditious administrative decision-making and less bureaucracy.

Before signing off, the visionary leader shares words of wisdom for all young entrepreneurs aspiring to and working hard to grow in the legal segment.

“In comparison to many other nations, Bulgaria offers foreign businesses a far wider range of options and activities. I would propose that they make first contact with reputable law firms and perhaps other advisors rather than solely relying on meetings with the administration. Investments are promoted in Bulgaria by facilitating administrative support and making land purchases simpler. The investments are reliable and protected by the law. Investors should also consider whether the required labour force is readily available.”

Revolutionizing Healthcare: Vivera’s Journey Towards Patient-Centric Drug Delivery

In the world of healthcare, the opioid crisis looms large and adequate patient-centered solutions remain a crucial yet unmet need. Amid the challenge, Vivera has emerged with direct solutions. Cofounded by Paul Edalat in 2018, Vivera was born out of personal tragedy and a mission to put patients first while revolutionizing the healthcare system.

With a focus on safer drug delivery, Vivera is dedicated to improving the healthcare industry for patients, providers, and other stakeholders in the medication supply chain. From their patented smart drug delivery solution and technology, ZICOH, to advancements in prescription medications in the Company’s prescription drug delivery system, TABMELT, Vivera’s ambitious approach has the potential to transform the healthcare landscape for the better.

The Inspiration Behind Vivera

Since his teenage years, the Chairman, Founder, and CEO of Vivera, Mr. Edalat, has had a strong passion for health and wellness. He used his interests and entrepreneurial skills for decades to make a difference in the fast-growing fitness and wellness sectors. However, his priorities shifted when his brother Peter was diagnosed with cancer.

During his brother’s treatment, Mr. Edalat observed the challenges and constraints within the healthcare system, particularly pertaining to how medications were prescribed and administered. His brother was prescribed high doses of opioids to alleviate pain and other side effects from chemotherapy. There weren’t safety measures in place to prevent him from exceeding his prescribed dose. Therefore, as his tolerance to his medication increased, so did his dosage.

As a result, he developed an addiction to his medication before losing his battle with cancer.

“My brother’s passing made me determined to change the healthcare industry in his honor. Since then, I have focused my efforts on creating safer medication delivery systems and putting patients before profits,” said Mr. Edalat.

Shortly after losing his brother, Mr. Edalat sat down with his good friend and now, Vivera’s Chief Scientific Advisor, Mehdi Hatamian, Ph.D. Together, they invented ZICOH, a patented, dose-controlled, smart drug delivery device for prescription medications.

Vivera at a Glance

In the beginning, Vivera set out to create non-addictive pain management solutions through its pharmaceutical and medical device divisions. The Company has grown into several divisions to improve patient care and meet various medical demands.

Vivera Technologies and Vivera Medical Devices are dedicated to creating cutting-edge technology to revolutionize patient care. ZICOH, one of the Company’s flagship products, dispenses precise medication doses and integrates seamlessly with ZICOH Connect^TM, a cloud-based software system that uses artificial intelligence to produce actionable insights for medication adherence, oversight, and compliance.

Vivera BioSciences focuses on developing medications for various conditions using its patented TABMELT technology for sublingual drug delivery.

Vivera Neurosciences is dedicated to investigating and developing therapies for disorders of the central nervous system, such as psychiatric, neurological, and fluency disorders, to enhance the lives of patients and offer better options for healthcare professionals.

Vivera Advanced Diagnostics uses its Lab Information Management System (LIMS), LabPort, to deliver patients quick and reliable diagnostic and wellness test results.

The Company has become a multi-faceted business dedicated to improving patient care and meeting various medical demands.

Overcoming the Hurdles Along the Way

As Vivera paves the way toward patient-centric care, it faces many obstacles. Although the healthcare sector is adapting, there are several entry hurdles and, of course, opposition to change in any industry.

Mr. Edalat disclosed, “We confront various challenges as we develop, create, and market our products in addition to the everyday challenges that come with running a business. I maintain focus by tuning out external distractions and concentrating on our patients and pipeline end goals.”

Prioritizing a Strong Team and Culture

The Company houses a team of dedicated professionals with the right mix of skills and expertise, which is critical for success. A positive work atmosphere, open communication, and team development are essential.

Vivera fosters an inclusive culture that encourages open communication and the exchange of diverse ideas. For creativity and success to occur, diversity and inclusion are essential. The executive team has always acknowledged this and incorporated it into the corporate culture.

“Our team reflects our dedication to diversity and inclusion. We make an effort to hire team members with a variety of experiences, skill sets, and backgrounds. This strategy not only brings new ideas to the table but also aids in our ability to comprehend and better serve the demands of our wide range of patients,” stated Mr. Edalat.

Looking Towards the Future

The Vivera team is enthusiastic about the Company’s sustained growth and potential influence in bettering the healthcare sector. Their primary focus remains on providing top-quality care and making it accessible to patients worldwide.

They plan to improve patient experiences and perhaps even treatment outcomes by concentrating on drug delivery. Their long-term goal entails working with healthcare professionals to ensure cutting-edge products like TABMELT and ZICOH are accessible to every patient who needs them.

Mr. Edalat is adamant about coming up with solutions that prioritize safety and well-being. He has seen the risks associated with prescription medications, especially those with a higher propensity for misuse. The prevalent problem of addiction impacts individuals, families, and entire communities.

Vivera’s pioneering technology, ZICOH, was invented with the goal of reducing prescription medication addiction. Additionally, ZICOH can potentially prevent prescription medications from reaching the wrong hands.

Words of Wisdom

Mr. Edalat claims that having a mentor is crucial for aspiring entrepreneurs. He is grateful for the mentors that he has had throughout his career and always says that “finding someone who has already achieved your goal and can teach you the ins and outs of the industry is invaluable.”

“Seek a good mentor. This person can provide guidance, support, and valuable insights to help you navigate the challenges of starting a business. A mentor can also help you avoid common mistakes, provide practical advice, and give you a fresh perspective on your ideas,” advised Mr. Edalat.

With a passionate team and an unwavering commitment to patient safety and well-being, Vivera is positioned to make a significant impact on the healthcare industry in the years to come. As the Company continues to develop groundbreaking solutions like TABMELT and ZICOH, its aim is to ensure that every patient can access safe and effective treatments and a better quality of life.

“For aspiring entrepreneurs, mentorship and dedication to one’s vision are key ingredients for success,” said Mr. Edalat.

Vivera’s patient-centric journey serves as a powerful testament to the potential of innovation, diversity, and perseverance to bring about transformative change in the world.

Melanie Clark: Delivering Best-in-Class Marketing Services

Melanie Clark is the Chief Marketing Officer of Abstrakt Marketing Group, a business growth company providing lead generation solutions. Melanie started her career as a Social Media Intern in 2011, and quickly rose to the rank of Social Media Manager before moving up to the rank of Senior Director of Marketing in 2012 and Vice President of Marketing in 2018.

Throughout her career, Melanie has consistently demonstrated a proactive attitude to learning all aspects of the business from a marketing perspective. Since the beginnig of her career, Melanie has recognized the importance of having a deep understanding of the work that her team does and the processes they follow. So, she would come to the office hours before official working time, to learn these programs and processes, which helped her better set expectations and lead her team.

“By learning the creative programs from the experts themselves, I gained valuable insight into the creative process and was able to develop a better understanding of what was required to deliver high-quality marketing materials,”- she explains. “This hands-on approach allowed me to develop a more nuanced understanding of the work that my team was doing, and it helped me to establish strong working relationships with my colleagues.”

As the Chief Marketing Officer of Abstrakt Group, Melanie worked extremely hard to establish a marketing team capable of effectively supporting the company’s internal marketing efforts, especially during a period of substantial growth. One of the key aspects of creating and building a successful marketing team is investing in the group’s employees. Melanie and her team have created a culture of continuous learning and development, providing everyone with the needed tools and resources to help them grow and succeed.

“We believe that by investing in our team members, we are not only able to attract top talent but also retain them, which is essential in a competitive industry. Much of this we get better at defining and committing to year after year,”- Melanie says.

About Abstrakt Marketing Group

Abstrakt Marketing Group is a nationally recognized business growth company based in St. Louis, Missouri.

Abstrakt builds sustainable sales pipelines and generates predictable sales opportunities. Founded in 2009, Abstrakt Marketing Group has grown to 550+ team members and 2,000+ clients across all 50 states, Canada, and the U.K. Its products include:

Outbound SDR:
Abstrakt Marketing’s high-performing experts set qualified sales appointments with the best decision-makers in its clients’ target market.
Inbound SDR:
Abstrakt’s digital marketing specialists develop websites and craft engaging web content to help potential buyers easily find its clients’ business online.
Bionic SDR:
Its email marketing team sets high-quality sales meetings with qualified prospects through email strategy.
Creative Sweets:
Abstrakt’s creative branch creates high-quality marketing materials, which enhances sales efforts.
Abstrakt Cloud Solutions:
Its Salesforce-certified consultants help clients optimize Salesforce for business growth.
Talent Solutions:
Abstrakt’s recruitment and staffing experts find and place the best candidates for businesses nationwide.

Establishing an Award Winning Culture

Abstrakt Marketing Group sets itself apart by establishing an award-winning culture. The organization has created best practices prioritizing team member growth, development, and engagement. As an example, the marketing company has implemented Abstrakt Gives Back initiatives that include an annual Give Back Day where all team members spend a day volunteering in their local communities as well as 8 additional hours of PTO that team members can use to volunteer. This program serves as a testament to Abstrakt’s encouragement of team members’ involvement in their respective communities, fostering a sense of purpose and facilitating a positive impact beyond the workplace.

As the CMO of the company, Melanie is fully committed to creating a top workplace, that provides continuous growth for people interested in sales and marketing. The marketing company’s focus on supporting team members’ professional growth and development has been key to its recognition as a Top Workplace. Melanie and her team place a high priority on cultivating a positive culture and fostering team member engagement throughout the organization, which has proven instrumental in attracting and retaining top talent.

“I believe that by fostering a work environment that values personal and professional development, we can continue to create a top workplace that inspires and empowers our team members to achieve their full potential,”- states Melanie. “Overall, I am honored to have had such an exciting and fulfilling career journey that led me to this role. I believe that my work ethic, commitment to learning and innovation, and focus on team member engagement and culture have helped to make Abstrakt Marketing Group a leading organization in the industry.”

Tackling Primary Challenges

Melanie feels the primary challenge within the industry lies in the ability to genuinely represent partners. To address this challenge, Abstrakt’s team has devised an extensive implementation process and established a system of monthly meetings. These meetings serve as a platform for ensuring that partners remain informed about ongoing strategies and results, fostering collaboration and continuous improvement. An integral component of these meetings is the comprehensive review of the partner portal, which offers real-time performance data and serves as a centralized platform for providing feedback. Furthermore, the team utilizes Salesforce to record all client communications, mitigating the risk of losing valuable information as team members transition or depart. This approach prevents the loss of progress and eliminates reliance on individual knowledge, ensuring continuity and consistency in partner representation.

Changing the Industry for Better

Abstrakt Marketing Group is actively assisting businesses across various industries through the production of The Grow Show podcast. This podcast was specifically designed to share invaluable “secrets to success” with fellow entrepreneurs, sales leaders, and executives. Each episode encompasses three distinct segments that cater to different aspects of business growth. The first segment, “50 for 50,” offers 50 actionable tips aimed at helping businesses achieve a revenue milestone of $50 million. The second segment, “Tales From Sales,” provides valuable advice on effectively managing a sales team and closing sales. Lastly, the segment titled “Mining For Growth Gold” delves into the best practices of lead generation, uncovering strategies that foster substantial business growth.

John Chuang: Delivering Reliable and High-Quality Medical PC Solutions with His Venture, Onyx Healthcare

“A leader knows the way, goes the way, and shows the way.” This special edition of the magazine features Mr. John Chuang, President of Onyx Healthcare USA , as part of our effort to provide best-in-class content to our global readership.

A professional medical IT solution manufacturer, Onyx Healthcare USA Inc., has emerged as an exemplary brand under the leadership of John Chuang because of his unwavering dedication to offering clients dependable and superior medical PC solutions. Hence, this story is dedicated to the outstanding journey of John Chuang and his innovative endeavour.

The Exceptional Success Story

John Chuang is a renowned business leader with an extensive professional background. He established an operational business structure and launched Onyx Healthcare USA, Inc., in 2012 with the goal of enhancing patient care using cutting-edge technologies. Onyx Healthcare USA, Inc., has advanced to a position of prominence in the healthcare technology sector under his direction. Today, the company is well known for its cutting-edge, compliant medical-grade computer products, which include tablets, panel PCs, displays, and embedded systems.

John has placed a strong emphasis on delivering outstanding customer service and support while also creating solutions that are specifically tailored to the needs of healthcare professionals. His relentless dedication to strengthening patient care and increasing workflow effectiveness has given Onyx Healthcare USA, Inc., a solid reputation in the industry.

John Chuang currently heads Onyx Healthcare USA, Inc., with his passion for innovation, client-centered strategy, and long-term outlook. They are advancing the business as a premier supplier of cutting-edge healthcare technology solutions in the United States as well as worldwide with the support of their dedicated workforce.

Onyx Healthcare USA, Inc. at a Glance

Onyx Healthcare USA, Inc. is a prominent supplier of cutting-edge healthcare technology solutions in the US. It provides medical-grade computing solutions, including tablets, panel PCs, displays, and embedded systems that are approved by UL/EN 60601 medical standards. In order to design scalable and interoperable solutions that are specific to healthcare providers’ particular workflow requirements, Onyx Healthcare USA, Inc. works directly with them. Additionally, the business provides thorough post-sale services like technical support, instruction, and maintenance. Onyx Healthcare USA, Inc. serves its clients by supplying cutting-edge healthcare technology solutions for better clinical outcomes. The company is dedicated to improving patient care and workflow efficiency.

The Key Differentiating Factors

Onyx Healthcare USA, Inc. stands out from its competitors with its specialised focus on healthcare technology and its commitment to innovation and customization. Due to the company’s extensive knowledge of the healthcare sector, it is able to develop goods and services that are specifically designed to satisfy the specific workflow demands and specifications of healthcare practitioners, guaranteeing high quality, dependability, and adherence to medical standards.

Onyx Healthcare USA, Inc. offers a wide range of AI-powered medical devices, including mobile patient rounding solutions, an AI inferencing development server, mobile clinic assistant tablets, edge patient monitoring devices, and medical imaging solutions. These products utilise cutting-edge AI algorithms for decision assistance, predictive analytics, and real-time analysis of patient data, giving healthcare providers insightful information right at the point of care. The goal of Onyx Healthcare’s AI technologies is to improve patient care, clinical decision-making, and operational efficiency for healthcare providers through seamless integration, increased data protection, and effective data processing.

Overcoming Uncertainties

The primary challenges that John and his team have encountered in this dynamic market are keeping up with quickly advancing technological developments, staying one step ahead of the competition, ensuring compliance with shifting laws, and satisfying the growing demands of the healthcare sector for creative and dependable medical IT solutions. In a fast-paced, cutthroat market, they successfully addressed client needs and sustain high levels of customer satisfaction. To overcome these obstacles, they give research and development top priority, make investments in talent and knowledge, promote collaborations with business partners, and have a flexible mindset to adjust to shifting market conditions.

Onyx’s Healthy Work Environment

Onyx promotes a culture of ongoing learning and research, which fosters creativity and innovation in the workplace while preserving a positive work environment. John, the leading man, at times, challenges his team’s conventional thinking while also giving them the tools and encouragement they need to pursue fresh concepts, recognize and reward creative thinking, and foster opportunities for cross-functional cooperation and idea sharing. In order to create a positive working atmosphere that encourages creativity and innovation, he also places a high priority on work-life balance, open communication, and employee well-being.

Diversity and Inclusion in the Organization

John, a leader who places the needs of the people first, cultivates a culture that values the diversity of thinking, background, and experiences. He actively searches out varied talent, creates opportunities for marginalized groups to flourish, invests in training for employees on diversity and inclusion, and holds executives responsible for fostering inclusivity. He tries his best to foster environments that are free from judgement and encourage open communication. He strives to leverage the potential of different points of view to spur creativity, improve decision-making, and achieve organizational success by embracing diversity and inclusion as essential values.

The Pandemic Impact: Positive and Negative

Onyx worked directly with its clients to comprehend their changing demands during the pandemic. This included creating and providing vital medical-grade computing solutions for telemedicine and remote patient monitoring. In order to meet the evolving needs of the healthcare sector, they intensified research and development activities, developing tools to assist COVID-19 testing and treatment. The entire team remained dedicated to the goal of advancing healthcare technology and assisting healthcare professionals throughout the pandemic. They even teamed up with Intel to fight the pandemic in Vietnam by providing peripherals and core telemedicine hardware for remote counselling that is encrypted.

The Vital Characteristics of a Leader: Empathy

John considers empathy to be a crucial quality in a leader. Empathy, which is the capacity to comprehend and share the sentiments of others, is essential for forging enduring bonds with people, promoting a healthy workplace environment, and arriving at wise decisions. A leader who has empathy may relate to team members more deeply, comprehend their viewpoints, and demonstrate sympathy and understanding for their needs and concerns. Leadership is facilitated through empathy, which encourages trust, inspires motivation, and facilitates communication. Additionally, it supports decision-making that takes into account the various viewpoints of team members and other stakeholders in a fair and inclusive manner. In general, empathy fosters teamwork, develops trust, and provides a constructive, inclusive leadership style that supports everyone’s success and well-being.

John’s Take on the Actual Definition of Success

My definition of success is doing what I set out to do, having an impact, maintaining a healthy work-life balance, and keeping my sanity in the face of obstacles and failures in the quick-paced world of healthcare technology.

Moving Towards a Bright Future

After a successful voyage thus far, Onyx Healthcare has tremendous expansion initiatives to boost market share and bring in more than 50 Fortune 100 companies as medical device clients in the next two years. With a focus on innovation, market expansion, customer success, diversity and inclusion, talent development, and social responsibility, it further plans to grow on its commitment to enhancing healthcare technology and providing value to customers and stakeholders.

John loves to encourage his team to think outside the box with this quote: “Don’t just treat the symptoms; cure the disease.” Francis Bacon